Field Application Scientist (Los Angeles)

BioLegend, Inc.; Los Angeles (CA); On-site; USD 72,000 - 105,000; Full time

Job summary

An innovative company is seeking a Field Application Scientist to enhance the implementation of diagnostic products in the Los Angeles area. This dynamic role involves training customers, supporting instrument installations, and collaborating with sales teams to ensure customer satisfaction. The ideal candidate will possess strong technical and communication skills, along with a passion for improving diagnostic solutions. With opportunities for domestic and international travel, this position offers a chance to make a significant impact in the field of medical diagnostics. Join a team dedicated to advancing healthcare through cutting-edge technology and customer engagement.

Benefits

Medical, Dental, and Vision Insurance Options

Life and Disability Insurance

Paid Time-Off

Parental Benefits

401k with Company Match

Employee Stock Purchase Plan

Qualifications

• Bachelor's degree and two years laboratory experience required.
• Three or more years of lab experience with immunofluorescence preferred.

Responsibilities

• Develop and maintain knowledge of products and techniques.
• Conduct product demonstrations and training sessions for customers.

Skills

Laboratory Experience

Technical Proficiency in IVD Assays

Customer-Oriented Skills

Critical Thinking

Communication Skills

Education

Bachelor's Degree

Life Sciences or Technical Discipline

Tools

Microsoft Office

CRM Software (Salesforce)

Job description

Overview:

EUROIMMUN U.S. (a Revvity Company), is one of the leading manufacturers of medical laboratory diagnostics worldwide. EUROIMMUN U.S. stands for innovation and is dedicated to improving the science of diagnostics and people's lives worldwide. Our extensive product portfolio and innovative technologies are designed to provide quick, accurate, and reliable diagnoses. More than 3,300 employees in 17 countries develop, produce, and sell test systems to support the diagnosis of diseases, as well as software and automation solutions for the performance and evaluation of these tests. Laboratories in over 140 countries use our assays and automation for autoimmune, infectious disease, allergy, antigen, and molecular testing. EUROIMMUN U.S. proudly prioritizes a people-centered culture, securing a spot among New Jersey's 2023 Top Places to Work.

JOB SUMMARY:
EUROIMMUN U.S. is seeking a multifaceted Field Application Scientist (FAS) to facilitate seamless implementation of instruments, kits and/or other products manufactured or distributed by EUROIMMUN U.S. The Field Application Scientist (FAS) will primarily oversee the Los Angeles Territory, dedicating approximately 70% of their efforts to this region. Additionally, they will provide support to neighboring states, including Washington, Oregon, and Nevada, allocating the remaining 30% of their time as needed. This role requires both domestic and international travel for training purposes.

Excellent technical and communication skills are required for the FAS to positively interact with customers and company personnel. Successful candidates will be self-starters, who can independently manage their time and schedules; possess basic business acumen and effectively communicate skills at all levels within laboratories.

KEY RESPONSIBILITIES

• Develop and maintain a working knowledge of instrumentation, products, and techniques manufactured and/or distributed by EUROIMMUN U.S.
• Successfully complete assigned implementation milestones to meet adherence of project timelines.
• Coordinate with Field Service and assist, if necessary, with instrument installations.
• Support and, where necessary, lead calls with customer during implementation and go live process.
• Assist with interface to customer’s Laboratory Information System.
• Conduct product demonstrations, training sessions, and workshops for customers to showcase the features and capabilities of EUROIMMUN U.S. products.
• Build and maintain relationships with customers by understanding their needs, providing technical solutions, and ensuring customer satisfaction.
• Collaborate with sales teams to provide technical support during the sales process, including pre-sales presentations and post-sales support.
• Document and share technical information, including customer feedback, product issues, and solutions, to ensure continuous improvement of products and services.
• Travel to customer sites, conferences, workshops, and seminars to provide on site support, presentations, and training.
• Contribute to the creation of technical documentation, application notes and educational materials to support customer’s use of EUROIMMUN U.S. products.
• Maintain weekly administrative duties, such as project updates, customer activities, travel expenses and quality requirements.
• Perform other duties as assigned.

BASIC QUALIFICATIONS:

• Bachelor's degree and two years laboratory experience.

PREFERRED QUALIFICATIONS:

• Three or more years knowledge and laboratory experience with immunofluorescence, ELISA, and/or chemiluminescence.
• Four or more years’ experience as a field service representative or Lab MT.
• Technical proficiency in running IVD assays and understanding the basis for these assays.
• Experience with LIS connectivity (HL7, ASTM).
• Bachelor's degree in Life Sciences, Physical Sciences, Biomedical Engineering and/or technical discipline; or equivalent military training and experience, with emphasis on instrumentation and computers.
• Well organized with a demonstrated ability to work independently and without direct supervision.
• Adept in presenting training and information seminars to customers.
• Customer-oriented and strong interpersonal skills.
• Exhibits high level of critical thinking abilities.
• Computer Skills: Microsoft Office (Word, Excel, and PowerPoint), experience with CRM software (preferably Salesforce) and Quality Management software.
• Willingness to travel up to 70% within the United States.
• Occasional international travel may be required.
• Current, valid driver’s license and passport.
  

COMPENSATION RANGE:

The base salary range for this full-time position is $72,000.00 - $105,000.00 annually with a 10% annual bonus plan. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.

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What do we offer?

We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:

• Medical, Dental, and Vision Insurance Options
• Life and Disability Insurance
• Paid Time-Off
• Parental Benefits
• Compassionate Care Leave
• 401k with Company Match
• Employee Stock Purchase Plan

Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.

For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.