Field Application Engineer, WaRTAK Logistics & Reporting

Persistent Systems; Fort Collins (CO); On-site; USD 106,000 - 132,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition assistance

Paid time off

Fitness membership reimbursement

Legal/veterinary benefits

Job summary

Persistent Systems is seeking a Field Application Engineer to support a government sustainment program in Fort Collins, CO. You will lead data collection, analysis, and reporting for Wave Relay systems, ensuring timely CDRLs and performance insights for program engineers and managers.

You will travel to test locations, coordinate with customers, and provide engineering support for system integration and troubleshooting, with a focus on reliability metrics and lifecycle data.

Qualifications

• Minimum seven years of relevant experience.
• Experience delivering Government contract deliverables (CDRLs).
• Experience collecting and analyzing equipment performance data (MTBF/MTTR).
• Excellent attention to detail and ability to meet deadlines.
• Knowledge of networking/IP schemes and RF/wireless communications.
• Experience working with remote teams and customers.

Responsibilities

• Developing and delivering CDRLs and other contractual technical deliverables (e.g., failure analysis, performance analysis, maintenance service, spare parts, IUID, and GFE inventory reports).
• Calculating and reporting equipment performance metrics (MTBF, MTTR, Ao).
• Tracking EDRs through root cause and corrective action within FRACAS; translate deficiencies into ECPs.
• Maintaining program maintenance DB and asset tracking (IUID, GFE) across sites.
• Supporting configuration management and government reviews.
• Briefing system performance data to stakeholders and advising management.
• Conducting development testing, defining requirements, interpreting diagrams, writing reports.
• Serving as Wave Relay technical specialist; provide customer support and integration assistance.
• Travel to test locations and customer sites for testing, deployment, sustainment.

Skills

Seven+ years experience

Associate degree

Equipment inventory/logistics

Government deliverables (CDRLs)

Reliability data analysis (MTBF/MTTR)

US security clearance

Strong communication skills

Willing to travel 10%

MS Word/PowerPoint/Excel

RF/wireless knowledge

Education

Associate’s degree or equivalent

Technical degree (Electrical/Computer/Software)

Tools

Power BI

SQL

Excel

Word/PowerPoint

Job description

Job Description & Responsibilities

We are seeking a highly skilled, detail-oriented Field Application Engineer to join our growing team. As a Field Application Engineer, you will be a critical member of our Air Force Team based in Fort Collins, CO, supporting a government sustainment program for our tactical communications solutions. Our programs support Defense, Communications, Security Forces, and Convoy Operations missions.

In this role, you will serve as the technical lead and subject-matter expert for equipment sustainment, logistics, and performance reporting for fielded Wave Relay MANET systems. You will own the data that tells our customers how their equipment is performing: tracking deployed assets and Government Furnished Equipment, capturing and analyzing equipment deficiencies, calculating reliability metrics, and delivering accurate, on-time Contract Data Requirements List (CDRL) deliverables. You will have direct and recurring interaction with customers and play a pivotal role in communicating technical challenges and performance trends to Program Engineers and Program Managers.

This position requires exceptional attention to detail and a strong commitment to Government deliverables. Your reports will directly inform customer readiness decisions, spares procurement, and engineering improvements.

Position Responsibilities

• Developing and delivering CDRLs and other contractual technical deliverables, including failure analysis, performance analysis, maintenance service, spare parts, IUID, and GFE inventory reports
• Calculating and reporting equipment performance metrics, including Mean Time Between Failures (MTBF), Mean Time to Repair (MTTR), and Operational Availability (Ao)
• Tracking Equipment Deficiency Reports (EDRs) through root cause analysis, corrective action, and closure within a closed-loop FRACAS, and translating validated deficiencies into Engineering Change Proposals (ECPs)
• Maintaining the program maintenance database and managing asset tracking, IUID, and Government Furnished Equipment (GFE) accountability across deployed customer sites
• Supporting configuration management, Configuration Control Boards, and Government reviews
• Briefing system performance data to key stakeholders and providing technical advice to management on strategic or project issues
• Conducting development testing on new and existing Wave Relay products and completing engineering tasks such as defining requirements, interpreting diagrams and specifications, developing test plans, and writing technical reports
• Serving as a technical specialist on the Wave Relay suite of products, providing direct customer support, training and integration assistance for external systems, sensors, and components
• Traveling to test locations and customer sites to support the testing, evaluation, deployment and sustainment of the Wave Relay system

Job Qualifications & Experience

Minimum Qualifications

• Seven (7) or more years of relevant experience, not inclusive of education
• Associate’s degree or equivalent from an accredited college or university
• Experience managing equipment inventory, logistics, or tracking fielded equipment
• Experience developing and delivering Government contract deliverables such as CDRLs
• Experience collecting and analyzing equipment performance data, including reliability and maintainability metrics such as MTBF and MTTR
• Exceptional attention to detail and a demonstrated record of meeting deliverable deadlines
• Knowledge of networking and IP schemes and/or knowledge of radio frequencies (RF) and wireless communications
• Experience working with customers and as part of a team with remote members
• Excellent communication skills (verbal and written) and presentation skills
• Proficiency in Microsoft Word, PowerPoint and Excel
• Must be willing and able to travel 10% of the time
• Must have a United States security clearance or the ability to obtain a United States security clearance

Preferred Qualifications

• Technical degree (preferably in Electrical, Computer or Software Engineering, or another discipline with a focus on system integration) or equivalent experience
• Experience managing a government logistics program
• Experience with FRACAS processes (MIL-HDBK-2155), IUID and Government property accountability
• Experience with configuration management and technical data packages (MIL-STD-31000)
• Reliability or logistics certification, such as ASQ Certified Reliability Engineer (CRE)
• Advanced Excel skills, or experience with data analysis and visualization tools such as Power BI or SQL
• Comprehensive knowledge of Mobile Ad hoc Networking
• Current Network+ / Security+ certification or other networking certifications
• Proven experience writing reports and building test plans
• Experience in performing consultative, solutions-based design and implementation for clients

The salaried pay range for this role can vary from $106,000 to $132,000 per year based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life and disability insurance; paid-time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits.

Company Overview

Persistent Systems, LLC, a leader in defense technology, has been engineering secure Mobile Ad Hoc Networking (MANET) solutions since 2007, enabling joint forces and multinational coalitions to communicate, collaborate and achieve mission success. Persistent created the Wave Relay Ecosystem, a unified data network for unmanned systems, sensors and software, empowering warfighters to accomplish tactical objectives across the operational area. Built on the company’s Wave Relay MANET and Cloud Relay technologies, this ecosystem delivers a global data fabric for military, first responders and commercial users. Persistent has offices in New York City, Colorado, North Carolina, Montana, North Dakota and Wyoming.