Field Application Engineer - Midwest

AMD; Illinois; On-site; USD 140,000 - 180,000; Full time

Job summary

AMD Midwest US – Chicago, IL area seeks a technical pre-sales leader to drive enterprise opportunities and develop solutions based on AMD technology for commercial client and datacenter markets. You will engage with end customers, OEM partners, and internal AMD teams to craft compelling demonstrations, architectures, and deployment plans.

The role requires strong communication, deep hardware and software knowledge, and the ability to manage complex multi‑disciplinary projects with customers and

Qualifications

• Bachelor's degree in a technical field.
• Experience with large enterprise customers.
• Strong written and oral communication.
• Ability to lead cross-functional teams.
• Knowledge of server and datacenter hardware.

Responsibilities

• Develop technical relationships with target end customer accounts and OEM partners.
• Win new commercial opportunities by defining technical solutions based on AMD technology.
• Create technical presentations and field documentation with internal teams.
• Provide post-sales technical support as needed.
• Translate customer requirements into AMD-based solutions.
• Lead technical design sessions and solutions aligned with customer objectives.
• Assist sales with solution evaluations and deployments.
• Stay updated on competitive solutions and provide responses.

Skills

Pre-sales

Client relations

Cross-functional

Technical depth

Communication

Education

Bachelor's degree in Engineering or CS

Job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.

The Role

We are looking for our next team member to help AMD drive a new era of computing for AMD commercial solutions, with specialized support for both commercial client and datacenter, working within large enterprise markets. Working with end customers to demonstrate how AMD technology can be used to address the needs of their business. Responsible for providing technical support for the targeted end customer accounts with a special focus on pre‑sales and development support activity as opportunities transition from opportunity to deployment. Post‑sales technical support is also required as the account encounters technical issues. Responsible for engaging the commercial ecosystem and partnering with the regional OEM leads, as well as OEM/hardware/software partners as needed.

The Person

Does this sound like you? We'd love to talk!

• Proficient in managing, optimizing, and troubleshooting common client applications and datacenter workloads on AMD hardware with priority end customers
• Excellent organizational and communication skills with a good balance of hardware, architecture and software expertise
• Ability to work independently as well as part of a team
• Good time management and prioritization skills
• Strong internal (Sales, Marketing, Engineering) and external (customer/partner/OEM) relationships
• Proven success in developing and maintaining technical relationships
• A standout colleague with excellent collaborative skills and outstanding written and oral communication skills
• Proven problem-solving skills and the ability to lead complex problems involving multi-disciplined, cross‑functional teams

Key Responsibilities

• Develop technical relationships with target end customer accounts and OEM partners
• Win new commercial opportunities by working with our partners by establishing technical solutions based on AMD technology
• Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field
• Improve AMD’s ability to support large enterprise end customers by driving feedback into AMD BU and engineering teams
• Provide technical assistance to sales personnel and the end customer in the evaluation, design and development of AMD based Server and Client solutions
• Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements
• Perform technical presentations, training and updates for OEM, partners and prospects
• Translate large enterprise customer business issues and requirements into technical solution opportunities/engagements that best demonstrate AMD based product offerings
• Influence and evaluate technical specifications and requirements for our partners with their RFPs
• Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
• Proficient in security requirements, certifications, and the AMD-based security solutions for large enterprise customers across the ecosystem including AMD hardware, OS, and OEM platforms
• Assist with the solution development/architectural design to meet specific customer needs
• Analyze OEM product solutions and evaluate product performance based on customer needs
• Keep up‑to‑date on relevant competitive solutions and work with internal teams to provide competitive responses where needed
• Install and test solutions in‑house, as required, to ensure successful deployments and evaluations
• Lead technical design sessions; architect and detail technical solutions that are aligned with customer objectives
• Lead technical scopes, requirements and customer expectations
• Provide hands‑on, expert‑level technical assistance to end customer development and software teams
• Be a credible subject matter authority to customers on direct and indirect product capabilities.

Preferred Experience

If you have a broad technical understanding of Server / Client CPUs, GPUs and APUs, platform architecture and the development process needed to successfully win client opportunities with end customers and experience working with large enterprise customers we'd love to talk.

In Addition, We’re Looking For

• Proven experience working with large enterprise customers
• Experience in datacenter solutions, with specialized knowledge of client software environments including Operating systems (Windows, Linux), drivers, benchmarks, and targeted applications that may be used to validate server and workstation platforms.
• Knowledge in one or more of the following areas: CPU and Server system architecture, benchmarks, GPU computing, and Server platform enablement
• A firm understanding of platform development process from concept to production
• Good hands‑on and solid knowledge of server hardware ecosystem at the node, rack and datacenter level
• Hands on experience in the setup and configuration of client systems including software, networking and storage infrastructure

Academic Credentials

Bachelor’s degree in a technical field (e.g. Engineering or Computer Science)

LOCATION

Midwest US – Chicago, IL area

This role is not eligible for visa sponsorship

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third‑party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.