Field Application Engineer - Midwest

Advanced Micro Devices; Chicago, Northern (IL, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Advanced Micro Devices (AMD) is seeking a technical solutions specialist to drive pre-sales and post-sales support for commercial client and datacenter opportunities in the Midwest. You will work with end customers and OEM partners to demonstrate AMD technology and shape winning deployments.

You will collaborate with AMD teams to build compelling technical presentations, assist sales, and help translate business needs into robust AMD-based solutions across server and client platforms.

Qualifications

• Proven experience with large enterprise customers
• Datacenter solutions knowledge including client software environments
• Knowledge of CPU/Server architecture, benchmarks, GPU computing
• Understanding of platform development from concept to production
• Hands-on server hardware ecosystem experience
• Experience setting up/configuring client systems (software, networking, storage)

Responsibilities

• Develop technical relationships with target end customer accounts and OEM partners
• Win new commercial opportunities by designing technical solutions based on AMD technology
• Create presentations and documentation with cross-BU teams for field delivery
• Improve support for large enterprise customers by channeling feedback to AMD BU/engineering
• Provide technical assistance to sales and customers in evaluation, design, and development of AMD-based solutions
• Lead technical sessions and architect solutions aligned with customer goals
• Translate customer needs into AMD product opportunities and engagements
• Understand competitive landscape and articulate AMD differentiation

Skills

Server CPUs

Client CPUs

GPUs/APUs

Enterprise engagement

Pre-sales support

Technical presentations

Education

Bachelor’s degree in technical field

Tools

Windows OS

Linux OS

Device drivers

Benchmarks

Job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believetechnology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMDis shapingthefuture.

Whetheryou’redesigning next-gen processors, enabling AI breakthroughs, orbringing leading edge products to market, every role at AMD contributes to something bigger— technologythat moves the world forward.Join us and, together, we’ll advance your career.

THE ROLE:

We are looking for our next team member to help AMD drive a new era of computing for AMD commercial solutions, with specialized support for both commercial client and datacenter, working within large enterprise markets. Working with end customers to demonstrate how AMD technology can be used to address the needs of their business. Responsible for providing technical support for the targeted end customer accounts with a special focus on pre-sales and development support activity as opportunities transition from opportunity to deployment. Post-sales technical support is also required as the account encounters technical issues. Responsible for engaging the commercial ecosystem and partnering with the regional OEM leads, as well as OEM/hardware/software partners as needed.

KEY RESPONSIBILITIES:

• Develop technical relationships with target end customer accounts and OEM partners
• Win new commercial opportunities by working with our partners by establishing technical solutions based on AMD technology
• Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field
• Improve AMD’s ability to support large enterprise end customers by driving feedback into AMD BU and engineering teams
• Provide technical assistance to sales personnel and the end customer in the evaluation, design and development of AMD based Server and Client solutions
• Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements
• Perform technical presentations, training and updates for OEM, partners and prospects
• Translate large enterprise customer business issues and requirements into technical solution opportunities/engagements that best demonstrate AMD based product offerings
• Influence and evaluate technical specifications and requirements for our partners with their RFPs
• Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
• Proficient in security requirements, certifications, and the AMD-based security solutions for large enterprise customers across the ecosystem including AMD hardware, OS, and OEM platforms
• Assist with the solution development/architectural design to meet specific customer needs
• Analyze OEM product solutions and evaluate product performance based on customer needs
• Keep up-to-date on relevant competitive solutions and work with internal teams to provide competitive responses where needed
• Install and test solutions in-house, as required, to ensure successful deployments and evaluations
• Lead technical design sessions; architect and detail technical solutions that are aligned with customer objectives
• Lead technical scopes, requirements and customer expectations
• Provide hands-on, expert-level technical assistance to end customer development and software teams
• Be a credible subject matter authority to customers on direct and indirect product capabilities.

PREFERRED EXPERIENCE:

If you have a broad technical understanding of Server / Client CPUs, GPUs and APUs, platform architecture and the development process needed to successfully win client opportunities with end customers and experience working with large enterprise customers.

In addition, we’re looking for:

• Proven experience working with large enterprise customers
• Experience in datacenter solutions, with specialized knowledge of client software environments including Operating systems (Windows, Linux), drivers, benchmarks, and targeted applications that may be used to validate server and workstation platforms.
• Knowledge in one or more of the following areas: CPU and Server system architecture, benchmarks, GPU computing, and Server platform enablement
• A firm understanding of platform development process from concept to production
• Good hands-on and solid knowledge of server hardware ecosystem at the node, rack and datacenter level
• Hands on experience in the setup and configuration of client systems including software, networking and storage infrastructure

ACADEMIC CREDENTIALS:

Bachelor’s degree in a technical field (e.g. Engineering or Computer Science)

LOCATION:

Midwest US – Chicago, IL area

This role is not eligible for visa sponsorship.

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.