Field Applications Engineer, Server Datacenter - Dell

AMD; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

AMD in Austin, TX is seeking a Partner Support Field Applications Engineer to support OEMs and datacenter customers. You will help with new product introductions, debugging, and technical engagements across GPUs, CPUs, and diagnostic tools.

Key work includes building technical relationships with end customers, delivering POCs, and guiding cross-functional teams to meet customer requirements with AMD technology.

Qualifications

• Bachelor's degree in Electrical/Computer Engineering or CS.
• Proven ability to build technical relationships with customers and partners.
• Strong written and oral communication and cross-functional collaboration.
• Experience with datacenter workloads and AMD hardware is a plus.

Responsibilities

• Develop end customer POCs with OEM platforms to meet requirements.
• Build technical relationships with target end customers and OEM partners.
• Win new opportunities by designing solutions based on AMD technology.
• Coordinate with AMD teams to create field presentations and docs.
• Support large enterprise customers by feeding back to AMD BU/engineering.
• Provide hands-on technical assistance to customer development teams.
• Lead technical sessions and define customer expectations.
• Translate customer issues into AMD-based solution opportunities.
• Evaluate partner requirements against our product capabilities.
• Present and train OEMs, partners, prospects.

Skills

Customer relationships

Technical communication

Cross-functional collaboration

Problem solving

Independence

Education

Bachelor's degree in Electrical/Computer Engineering or CS

Tools

Windows OS

Linux OS

Server software

Diagnostics tools

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.

Together, we advance your career.

The Role

AMD’s Partner Support Field Applications Engineering Organization is responsible for supporting our OEM SA with end customer engagements.

We are looking for our next team member to support new product introduction and debug efforts with our global datacenter customers, focusing on solutions involving GPUs, CPUs, and associated diagnostic and development tools.

The Person

Does this sound like you? We’d love to talk!

• Proficient in managing, optimizing, and troubleshooting common client applications and datacenter workloads on AMD hardware with priority end customers
• Excellent organizational and communication skills with a good balance of hardware, architecture and software expertise
• Ability to work independently as well as part of a team
• Good time management and prioritization skills
• Strong internal (Sales, Marketing, Engineering) and external (customer/partner/OEM) relationships
• Proven success in developing and maintaining technical relationships
• A standout colleague with excellent collaborative skills and outstanding written and oral communication skills
• Proven problem-solving skills and the ability to lead complex problems involving multi-disciplined, cross-functional teams.

Key Responsibilities

• Development of end customer POCs with OEM platform solutions to ensure testing and performance is per customer’s technical requirements.
• Develop technical relationships with target end customer accounts and OEM partners
• Win new commercial opportunities by working with our partners by establishing technical solutions based on AMD technology
• Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field
• Improve AMD’s ability to support large enterprise end customers by driving feedback into AMD BU and engineering teams
• Provide technical assistance to sales personnel and the end customer in the evaluation, design and development of AMD based Server and Client solutions
• Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements
• Perform technical presentations, training and updates for OEM, partners and prospects
• Translate large enterprise customer business issues and requirements into technical solution opportunities/engagements that best demonstrate AMD based product offerings
• Influence and evaluate technical specifications and requirements for our partners with their RFPs
• Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
• Proficient in security requirements, certifications, and the AMD-based security solutions for large enterprise customers across the ecosystem including AMD hardware, OS, and OEM platforms
• Lead technical design sessions; architect and detail technical solutions that are aligned with customer objectives
• Lead technical scopes, requirements and customer expectations
• Provide hands‑on, expert‑level technical assistance to end customer development and software teams
• Be a credible subject matter authority to customers on direct and indirect product capabilities.

Preferred Experience

Proven experience with Server architecture, GPU architecture is a plus-- either integrating, debugging, and/or validating various system components. Server software environments include Operating systems (Windows, Linux), compilers, benchmarks, and targeted applications that may be used to validate server platforms. developing and debugging low level server-based applications, or validating HW components – CPU, GPU, Boards, Storage, etc.

Additional Preferred Qualifications

• Experience with large-scale rollouts of datacenter equipment.
• Networking knowledge -- TCP/IP, RDMA, RoCE, NICs, Switches, etc.
• Familiarity with AI Models and PCIe Architecture
• Proficient in server software ecosystem (ie: OS/Hypervisors, Compilers, Libraries, debug tools, development tools and validation workloads).
• Knowledgeable in platform firmware features (BIOS, BMC, SMU).
• Hands‑on experience and strong expertise in server hardware ecosystem at the node, rack and datacenter level.

Academic Credentials

Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a similar field with proven relevant industry professional experience

LOCATION:

Austin, TX

This role is not eligible for visa sponsorship.

Benefits offered are described: AMD benefits at a glance.

AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s "Responsible AI Policy" is available here.

This posting is for an existing vacancy.