Field Application Engineer, Federal

CEIA USA, LTD; City of Hudson (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Training opportunities

Educational Assistance

20-day PTO

Holidays (Christmas to New Year)

Health benefits

401(k) with match

Annual bonus potential

Job summary

CEIA USA, headquartered in Hudson, OH, seeks a Field Applications Engineer to serve as the technical expert in metal detectors, provide trainings, and support the sales team with technical content and demonstrations.

You will train customers and internal staff, assist with presentations, and help develop solutions for new business while maintaining product knowledge across CEIA's security screening offerings.

Qualifications

• One to three years of technical experience in security detection, or with physics and/or electrical/electronic equipment fields.
• U.S. Citizenship with ability to obtain and maintain a U.S. Secret Security Clearance.

Responsibilities

• Provide technical trainings/re-certifications to internal employees, customers, and commercial partners.
• Assist the Technical Director and Sales team with presentations and tradeshows as required.
• Assist with the development and maintenance of internal documents and procedures.
• Create reports documenting results of trials, customer interactions and other technical matters.

Skills

Security detection

Physics background

Electrical/electronic equipment

Education

4 Year Degree

Job description

• Location 6336 Hudson Crossing Parkway,Hudson, OH, 44236,United States
• Employee Type Full Time Exempt
• Required Degree 4 Year Degree
• Travel 75%
• Manage Others No

Contact information

• Name Matthew Yager
• Phone [phone]

Who is CEIA USA?

Headquartered in Hudson, OH, CEIA USA is a world leading manufacturer of security screening equipment, specializing in the design, engineering and production of a complete range of devices including: Walk-Through, Hand-Held, Table-Top and Ground Search Metal Detectors, Bottled Liquid Scanners, Non-Metallic Cargo Inspection and Loss Prevention Systems.

CEIA USA provides nationwide sales, service and customer support to public (federal, state and local governments) and private sector customers in North America. Dynamic solutions are the foundation of CEIA USA's commitment to customer satisfaction.

TheFieldApplicationsEngineerisresponsibleforbeingthetechnicalexpertsinthefieldof metal detectors.As an expert the position is expected to carry out technical support activities, train, and support sales.

Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperform the essential functions.

• Providetechnicaltrainings/re-certificationstointernalemployees,customers,and commercial partners.
• Assists in the design, development, implementation, and evaluation of technical trainingprograms for internal teams, external partners, and equipment end-users.
• AssisttheTechnicalDirectorandSalesteamwithpresentationsandtradeshowsas required.
• AssisttheTechnicalDirectorandSalesteamwithcustomsolutionsfornewpotential business.
• Assistwiththedevelopmentandmaintenanceofinternaldocumentsand procedures
• Createreportsdocumentingresultsoftrials,customerinteractions,andotherrelevant technical matters
• Developrelationshipswithkeyaccountcustomersandobtaincrucialtechnical feedback
• WorkcloselywiththeT&MandSILabstotest,certify,anddevelopstandards,testitems and equipment, and provide product feedback.
• Maintainthoroughknowledgeofallcompany products.
• Completesspecialprojectsas assigned.

Requirements

Required Qualifications

• One to three yearsoftechnicalexperienceinsecuritydetection,orwith physics and/or electrical/electronic equipment fields.
• U.S. Citizenship with ability to obtain and maintain a U.S. Secret Security Clearance

Education,Experience,and Knowledge

Other Duties

Pleasenotethisjobdescriptionisnotdesignedtocoverorcontainacomprehensivelistingof activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice.

Preferred Qualifications

• ThoroughknowledgeoftheCompany's products
• Experiencecreatingpresentations,trainingmaterials,andjobaidsis preferred.
• Experiencewithclassroomfacilitationfortechnicalandnon-technicaltrainingis preferred

Working Conditions

Environment:ThispositionmayberemoteorbasedintheCEIAUSAoffice.Ifworking remote, the employee will need to have access to an office setting.When traveling to customer sites, the employee will encounter various environments based on the application.

ExposuresEncountered:Employeemayencounterloudnoiseorextremeheat/coldwithin the various applications supported.

Essential Physical Requirements: This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, twisting, and climbing all day. Specific visionabilitiesarerequiredbythispositionthatincludeclosevision,distancevision,color vision, peripheral vision, depth perception and the ability to adjust focus.

WorkingHours:Employeewillberequiredtoworkweekends,nights,orbeon-callasa regular part of the job.

Driver'slicenseandabilitytomaintainadrivingrecordthatissatisfactorytothe Company's liability insurance carrier is required.

Travelisrequiredupto75%ofthetime.Mustbeavailabletomeetwithclientsboth domestically and internationally. Overnight travel is required.

AAP/EEO

An Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nationalorigin,orprotectedveteranstatusandwillnotbediscriminatedagainstonthebasis of disability.

Summary

At CEIA USA, we believe that taking care of our people is the key to building a thriving, high-performing team. That's why we offer a comprehensive and market-leading benefits package, designed to support your well-being both inside and outside of work.

• Paid Training opportunities to enhance your Career, and Educational Assistance
• A Rich Paid Time Off Plan—20-day (4-week) annual accrual starting at DOHthat progressively increases with tenure.
• Select Paid Holidays, including theFULL period between Christmas and New Years - paid as Holiday Time.
• Premium health benefits, and wellness resources to keep you and your family supported.
• Medical Plan options that include a $250/$500 PPO Deductible that is lucratively subsidized by the Company.
• Company Paid life insurance, short term disability, and long term disability.
• 401(k) with % match that is only capped by IRS maximums, and profit sharing; subject to eligibility requirements.
• Annual Bonus Potential after 1 full year of employment.