Field Application Engineer – Battery Energy Storage Systems

NextGenEnergyJobs; Woburn, Northern (MA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Stock options

Job summary

NextGenEnergyJobs is seeking a Field Application Engineer to lead field deployment, provide technical support, and deliver after-sales service for advanced battery and energy-storage systems.

You will install, commission, configure, test, and maintain systems onsite, troubleshoot components, and analyze data to diagnose root causes. Some travel is required to customer sites and projects.

Qualifications

• Experience with batteries, BMS, energy-storage systems, power electronics, EV charging systems, or renewable-energy products.
• Experience commissioning or servicing battery packs, BMS, EMS, PCS, inverters, or cloud-connected energy systems.
• Familiarity with battery operating parameters, fault alarms, protection functions, state of charge, and state of health.
• Experience using diagnostic tools such as multimeters, oscilloscopes, CAN analyzers, and data loggers.
• Basic experience with Python, Linux, firmware updates, network configuration, or system-log analysis.
• Knowledge of battery safety, electrical safety, and applicable industry standards.

Responsibilities

• Serve as the primary technical contact for customers and answer product-related questions by phone, email, and remote-support tools.
• Lead onsite installation, commissioning, configuration, testing, maintenance, and system upgrades.
• Troubleshoot hardware, software, communication, and system-integration issues involving battery packs, BMS, EMS, PCS, inverters, gateways, and edge devices.
• Analyze system logs, operating data, fault codes, and alarms to identify root causes and recommend corrective actions.
• Work with engineering and quality teams to resolve field issues, verify solutions, and improve product reliability.
• Develop service procedures, troubleshooting guides, technical documentation, and customer-training materials.
• Provide occasional after-hours support and travel domestically to customer and project sites as required.

Skills

Battery systems

BMS/EMS/PCS

Diagnostics tools

EV charging

Renewable energy

Python

Linux

System logs

Tools

Multimeters

Oscilloscopes

CAN analyzers

Data loggers

Job description

We are seeking a Field Application Engineer (FAE) to lead field deployment, technical support, and after‑sales service for advanced battery and energy‑storage systems.

Responsibilities

• Serve as the primary technical contact for customers and answer product‑related questions by phone, email, and remote‑support tools.
• Lead onsite installation, commissioning, configuration, testing, maintenance, and system upgrades.
• Troubleshoot hardware, software, communication, and system‑integration issues involving battery packs, BMS, EMS, PCS, inverters, gateways, and edge devices.
• Analyze system logs, operating data, fault codes, and alarms to identify root causes and recommend corrective actions.
• Work with engineering and quality teams to resolve field issues, verify solutions, and improve product reliability.
• Develop service procedures, troubleshooting guides, technical documentation, and customer‑training materials.
• Provide occasional after‑hours support and travel domestically to customer and project sites as required.

Requirements

• Experience with batteries, BMS, energy‑storage systems, power electronics, EV charging systems, or renewable‑energy products.
• Experience commissioning or servicing battery packs, BMS, EMS, PCS, inverters, or cloud‑connected energy systems.
• Familiarity with battery operating parameters, fault alarms, protection functions, state of charge, and state of health.
• Experience using diagnostic tools such as multimeters, oscilloscopes, CAN analyzers, and data loggers.
• Basic experience with Python, Linux, firmware updates, network configuration, or system‑log analysis.
• Knowledge of battery safety, electrical safety, and applicable industry standards.
• The salary range for this position as required under applicable pay transparency laws.
• Salary Range
• $90,000
• —
• $120,000 USD

Benefits

• A highly competitive salary and robust benefits package, including comprehensive health coverage and an attractive equity/stock options program within our NYSE‑listed company.
• The opportunity to contribute directly to a meaningful scientific project—accelerating the global energy transition—with a clear and broad public impact.
• Work in a dynamic, collaborative, and innovative environment at the intersection of AI and material science, driving the next generation of battery technology.
• Significant opportunities for professional growth and career development as you work alongside leading experts in AI, R&D, and engineering.
• Access to state-of‑the‑art facilities and proprietary technologies are used to discover and deploy AI‑enhanced battery solutions.