Field Application Engineer (34409)

Myticas Consulting; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

A tech consulting firm is seeking a skilled Field Application Engineer in New York to act as the primary technical liaison with customers. The role focuses on resolving PCB-related quality issues and requires strong technical expertise, excellent communication skills, and the ability to handle complex challenges. The ideal candidate will possess 7-10 years of experience inPCB design and manufacturing, along with proficiency in tools like Altium and Cadence. This is a full-time position with mid-senior level seniority.

Qualifications

• 7–10+ years of experience in PCB design, manufacturing processes, or quality engineering.
• Proven experience in quality issue resolution, RCA, and technical troubleshooting.
• Ability to work collaboratively with teams and manage multiple priorities.

Responsibilities

• Serve as the first point of contact for PCB quality issues and technical inquiries.
• Communicate effectively with customers to explain issue status and technical solutions.
• Collaborate with HQ engineering and quality teams for Root Cause Analysis.

Skills

PCB design

Technical troubleshooting

Communication skills

Customer-facing interactions

Education

Bachelor’s degree in Electrical Engineering or related field

Tools

Altium

Cadence

Mentor

Job description

Field Application Engineer (FAE)

Myticas is seeking a highly skilled Field Application Engineer to serve as the primary technical liaison between customers and our headquarters in Korea. In this role you will focus on resolving PCB-related quality issues, address technical inquiries, and ensure customer satisfaction through clear communication and effective solutions. The position requires strong technical expertise, excellent communication skills, and the ability to manage complex quality and technical challenges in a global environment.

Key Responsibilities

• Serve as the first point of contact for PCB quality issues and technical inquiries at customer sites.
• Communicate effectively with customers to explain issue status, root cause, corrective actions, and technical solutions.
• Collaborate closely with HQ engineering and quality teams in Korea to perform Root Cause Analysis (RCA) and develop corrective measures.
• Provide technical guidance and answers to customer questions related to PCB design, manufacturing, and reliability.
  • Prepare and deliver technical reports, quality summaries, and presentations for customers.
    • Support customer audits, quality reviews, and technical workshops as needed.
    • Collect customer feedback and share insights with internal teams for continuous improvement.
  • Monitor industry trends and competitive solutions related to PCB quality and technology.
• Travel within North America as required.

Required Qualifications

• Bachelor’s degree in Electrical Engineering, Electronics, or related field.
• 7–10+ years of experience in PCB design, manufacturing processes, or quality engineering.
• Strong understanding of PCB design tools (Altium, Cadence, Mentor) and manufacturing processes.
• Proven experience in quality issue resolution, RCA, and technical troubleshooting.
• Excellent communication and presentation skills for customer-facing interactions.
• Ability to work collaboratively with teams and manage multiple priorities.

Preferred Qualifications

• Experience with signal integrity (SI), power integrity (PI), and high-speed PCB design.
• Knowledge of industry standards (IPC, ISO) and quality certifications.
• Familiarity with semiconductor packaging or advanced PCB technologies.
• Programming or scripting knowledge (Python, C/C++, Shell scripting).
  
• Project management or leadership experience.
• Strong customer-oriented mindset and problem-solving skills.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Staffing and Recruiting