Field Application Engineer

XYZ Robotics; Suwanee (GA); On-site; USD 75,000 - 120,000; Full time

Job summary

XYZ Robotics in Suwanee, GA seeks an on-site commissioning engineer to plan, deploy, and optimize robotic systems across client sites. You will work closely with R&D and field teams to ensure seamless installations and meet acceptance criteria.

The role requires hands-on robotics operation, proficiency in Python and AutoCAD, and willingness to travel domestically (~80%). A U.S. driver’s license and Mandarin-English bilingual ability are preferred.

Qualifications

• Bachelor's degree or higher in Robotics or a related field; overseas study background preferred.
• 1+ years of experience in proposal writing, solution design, or mechanical design in logistics.
• Hands-on experience operating or maintaining industrial robots, AGV/AMR systems.
• Proficiency with AutoCAD or similar design software.

Responsibilities

• Lead on-site delivery and commissioning of robotic systems and related automation equipment.
• Deliver professional technical walkthroughs and hands-on training to customers' staff.
• Maintain on-site commissioning logs and author technical protocols and reports.
• Coordinate with Project Manager to manage risks and keep delivery on track.

Skills

English

Mandarin

Proactive communication

Analytical reasoning

Python

Coordinate transformation

Robotics operation

Robot teaching

AutoCAD

Education

Bachelor's degree or higher in Robotics/related field

Tools

AutoCAD

Job description

• Delivery Schedule Management: Plan on-site delivery pace based on the overall project timeline, ensuring each commissioning phase is completed efficiently and to a high standard.
• On-Site Commissioning: Lead on-site deployment and functional integration of robotic systems and related automation equipment; perform fine-tuned parameter optimization based on actual site conditions until acceptance criteria are met.
• Technical Issue Escalation: Act as the technical bridge between the field and back-end R&D team (based at company HQ in China); participate deeply in on-site testing, accurately identify and promptly report software defects, hardware structural issues, and compatibility problems, and support the R&D team through to issue closure.
• Technical Documentation: Maintain on-site commissioning logs; author technical protocols, operation manuals, and site acceptance reports to ensure complete and accurate technical records.
• Customer Training: Deliver professional technical walkthroughs and hands-on training to customers' operations and maintenance staff to enhance customer satisfaction.
• Project Coordination: Maintain close communication with the Project Manager (PM), providing real-time updates on on-site delivery status; collaborate with the PM to promptly develop and implement corrective actions for any deviations or potential risks during project execution to keep delivery on track.
• Bachelor's degree or above in Robotics, Information Engineering, Electrical/Electronic/Mechanical Automation, or a related field; overseas study background (U.S. or Europe).
• Valid U.S. driver's license.
• Fluent Mandarin and English Speaking
• Strong sense of proactive communication and willingness to work on-site; comfortable in frontline environments, results-oriented.
• Able to accommodate mid-to-long-term domestic travel across the United States (~80% of working time); capable of independently handling on-site emergencies.
• Strong logical reasoning ability; able to quickly untangle cause-and-effect relationships in complex on-site software/hardware issues and provide systematic solutions.
• Proficiency in Python programming; solid foundation in linear algebra; familiarity with coordinate transformation.
• Eligible to work in the U.S.; company supports H1B Transfer sponsorship for qualified candidates.
• 1+ years of experience in proposal writing, solution design, or mechanical design within the logistics industry; understanding of logistics industry use cases.
• Hands‑on experience operating or maintaining industrial robots, AGV/AMR systems in factory or warehouse environments.
• Experience with industrial robot teaching (teach pendant), conveyor line control, and industrial sensor configuration.
• Proficiency in AutoCAD or similar design software, with mechanical design capability.