Field Engineer - Transit Technology

GMV; Los Angeles (CA); Remote; USD 90,000 - 95,000; Full time

Benefits offered by this job

Bonus potential 12%

Medical, dental, vision and voluntary

Parental leave

401(k) with company match

Flexible hours and location

Job summary

GMV is seeking a Field Engineer to own end-to-end field installations, coordinating with vendors and internal teams. The role is US remote with at least 50% travel, supporting bus-based transit systems nationwide.

You will lead installation efforts, troubleshoot hardware, and ensure quality through patient, customer-focused service delivery across multiple locations.

Qualifications

• Experience owning end-to-end technical/engineering projects.
• Ability to lead installation teams and coordinate with vendors.
• Strong communication, quality focus, and problem-solving.

Responsibilities

• Manage end-to-end system installations from planning to post-installation support.
• Coordinate with Project Managers, Procurement, Field Services, SW Engineering and Product.
• Provide on-site troubleshooting and create clear documentation.

Skills

Field installation leadership

End-to-end project management

Vendor coordination

Hardware troubleshooting

Low-voltage system knowledge

On-site execution

Communication

Customer service

Job description

US Remote | 50% Travel Required

Compensation: $90k - $95k base + bonus + benefits

Are you passionate about technology and helping your community? This isn't your typical job ad, and we're not looking for your typical field engineer. Interested? Let's dig in.

Who We Are

Our company was founded in 2006 specializing in all things technical for bus‑based public transit systems in the US. This means we design, manufacture, and manage all kinds of products and features, including driver interfaces, dispatch communications, passenger counters, announcers, GPS tracking, and reporting & data analytics. We build real‑time information systems for riders including apps and digital signage found at bus stops. We have relationships with Apple Maps, Google Maps, Transit app, and our work goes out to millions of riders on those platforms. Our product is like air traffic control, but for buses. There are a mix of hardware and software products in this role. We hope this excites you!

Our team in the US has approximately 70 people, with 7 field engineers on the team. It’s the best of both worlds: small company feel with big company support. To learn more about the US‑based intelligent transportation systems division of GMV, visit www.gmvtransit.com.

Our Customers

Our customers are public transit operators. Their customers are the transit riding public, which often have far less than we do. Our job is to Make Transit Work for them. We take this mission very seriously. We want team members who are here to solve problems and serve customers as our first priority. If you are seeking a role that will challenge you and offer opportunities for growth, this could be the position for you.

We’re Looking for Passion

We are looking for Field Engineers who take ownership of projects and truly desire to always give the best service and attention to our customers. This role requires a hands‑on professional who can manage end‑to‑end system installations, from planning and scope definition through on‑site execution and post‑installation support. Success in this role depends on excellent communication, attention to quality, and a proactive approach to problem‑solving.

What This Role Is About

The ideal candidate has a strong technical foundation in low‑voltage systems, basic networking, and hardware troubleshooting, along with experience leading installation teams and coordinating with vendors.

Requirements

• Knowledge of low‑voltage electrical systems and hands‑on troubleshooting on transit vehicles
• Ability to work with hardware systems (e.g., touchscreens, routers, passenger counters)
• Basic IT/network configuration skills (routers, connectivity; training provided)
• Prior experience owning end‑to‑end technical/engineering projects
• Familiarity with testing tools for electrical diagnostics
• Experience managing installation teams and subcontractors
• Skilled in overseeing on‑site execution, including surveys, approvals, and validation
• Ability to create and explain project documentation, including scope and reports
• Experience with post‑installation activities
• Customer‑focused with a commitment to high‑quality service delivery & continuous improvement

Preferred

• Background in Electrical or Mechanical Engineering
• 2D CAD experience
• Previous industry experience

We’re looking for someone who will grow with us for the long term.

Heavy Travel Is Required

Our clients run transit buses nationwide (we have 50+ locations). Your job will involve at least 50% travel, so please make sure you like to travel! Coordination with other departments (Project Managers, Procurement & Production, Field Services, SW Engineering, Product, etc.) will be necessary.

What We Offer

Compensation includes:

• $90k - $95k plus 12% bonus potential
• Generous medical, dental, vision and voluntary benefits
• Generous paid parental leave after one year
• 401k plan with company match
• Flexible hours and location

Most of our work happens on Slack, but a few times per year we get together in person to collaborate within and across our teams. Our company is a small one with great culture, and you'll be having fun being a part of it. Our team is passionate; our product makes a difference. We’ll show you this during the interview process, and we promise you won’t be disappointed.

Application Process

In addition to completing the online application, you can send an email with your cover letter and resume to [e-mail] with the subject “Field Application Engineer”. We understand AI is a useful tool, however we will not consider any cover letters that are AI generated. The cover letter you write for us will be 10 times more valuable than your resume in getting our attention. Your cover letter does not have to be formal; we do need to see you taking the application seriously, which means writing a note to us telling us why this job appeals to you. We want to get a feeling for who you are as a person, not just a list of credentials on a paper.