Field Application Engineer

Integress Inc; Hickory (NC); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Canteen with subsidized lunch

Good insurance

Fitness activities

Job summary

Integress Inc. is seeking a Field Application Engineer in Hickory, NC. You will support sales teams, set up tests and demos, and act as the technical anchor in customer engagements.

The role involves traveling to customer sites, developing materials, and helping shape defense and security products with hands-on expertise. The position offers a salary of $80,000–$95,000 with a 10% bonus potential in a dynamic team environment, plus 401k, paid time off, and phone/station benefits.

Qualifications

• 2–5 years in a similar field or in technical support roles
• Experience or knowledge in robotics or cybernetics is valued
• Excellent communication and ability to explain complex topics clearly to customers

Responsibilities

• Support sales to help customers understand and experience products
• Lead technical setup of tests, demos and training for optimal performance
• Act as the technical anchor supporting sales teams in the field
• Develop materials for sales, demos and training (course notes, white papers, etc.)
• Test defense and security products with focus on customer usage patterns
• Assist the support team with technical issues
• Travel nationally and internationally as needed

Skills

Communication skills

Technical explanation

Project management

Troubleshooting

Norwegian/English bilingual

Education

Technical education background

Tools

Sensor testing equipment

Job description

Location : Hickory, NC

Salary : $80,000 - $95,000

Bonus : 10% - 401k, phone and a starlink, 15 days PTO

About the position

As a Field Application Engineer, you will work closely with users and partners in both civilian and defense sectors. We are looking for a team player who can clearly explain technical solutions—and who enjoys doing so. You will bring insights and feedback from the field back to our development team and help shape the best solutions.

The position is part of our "Skunk Works" concept, where we work quickly and creatively on new ideas. You will be given exciting and challenging tasks, significant freedom to choose solutions and technologies, and the opportunity to develop your technical skills. At the same time, you will have the chance to improve your programming abilities.

If you are technical, hands‑on, and comfortable taking responsibility and representing us in a professional and engaging way, you might be the right fit for us.

Responsibilities

• Support sales so customers gain the best possible understanding and experience of our products
• Lead the technical setup of tests, demos, and training to ensure optimal performance
• Act as the technical anchor supporting sales teams in the field
• Develop and update materials for sales, demos, and training (course materials, application notes, white papers, etc.)
• Test our defense and security products, preferably with a focus on customer usage patterns
• Assist the support team with technical issues
• Some national and international travel should be expected

We are looking for someone who has

• Education or work experience in technical fields, preferably with hands‑on field experience in robotics or cybernetics (experience can compensate for lack of formal education)
• 2-5 years of experience in a similar role, or from a position involving technical support/customer support, preferably with some level of software development
• Ability to work systematically and structured, and manage multiple tasks simultaneously
• Initiative, independence, and a solution-oriented mindset
• Strong communication skills, able to explain technical topics in a simple and clear way to customers
• Good understanding of customer challenges and the ability to communicate these to cross-functional engineering teams
• Strong written and spoken skills in both Norwegian and English
• Driver’s license (Class B)

We would like you to

• Have domain knowledge in defense (not required, but experience with sensor use in the military is a strong advantage)
• Be interested in drones and able to operate them
• Be passionate about using your technical background to solve customer‑specific challenges
• Thrive in situations where you must adapt to a wide range of customers at different levels

We offer

• Competitive conditions
• Flexible working hours with core hours from 09:00-15:00
• Canteen with subsidized lunch
• Good insurance schemes
• Opportunities to participate in organized physical activities (e.g., paddle tennis, cage football, CrossFit)