Field Application Engineer

Amax 1; Colorado; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

HSA

401k Match

Commuter Benefits

Life Insurance

Disability Insurance

Job summary

AMAX is seeking a customer-facing Field Engineer to bridge customers, sales teams and internal engineering groups for OEM server and rack infrastructure solutions. You will support requirement discussions, architecture reviews, deployment activities and issue resolution across the full project lifecycle.

The ideal candidate is technically strong, highly communicative, customer‑oriented and able to coordinate across hardware, software, validation, manufacturing and quality teams while supporting

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• Strong written and verbal communication for customer discussions.
• Experience coordinating across hardware, software, validation, manufacturing, and quality teams.
• Ability to travel for customer visits and onsite support.
• Experience supporting sales activities and customer meetings is highly preferred.

Responsibilities

• Serve as the primary technical liaison between customers and AMAX engineering teams.
• Support sales teams during customer visits, technical presentations, and solution discussions.
• Coordinate with internal hardware, mechanical, thermal, BIOS/BMC, validation, manufacturing, and quality teams.
• Assist customers with troubleshooting system‑level issues during qualification and deployment phases.

Skills

Customer-facing communication

Cross-functional coordination

Presentation skills

Travel readiness

Education

Bachelor's degree in Engineering, Computer Science, or related field

Job description

AMAX is seeking a customer-facing Field Engineer to serve as the technical bridge between customers, sales teams, and internal engineering groups for OEM server and rack infrastructure solutions. This role combines technical engineering support, solution coordination, and customer engagement across the full project lifecycle — from requirement discussions and system architecture reviews to deployment support and issue resolution.

The ideal candidate is technically strong, highly communicative, customer‑oriented, and capable of coordinating across multiple engineering disciplines while supporting sales activities and customer relationships.

Customer Technical Interface

• Serve as the primary technical liaison between customers and AMAX engineering teams.
• Understand customer technical requirements and communicate them clearly to internal engineering, manufacturing, validation, and program teams.
• Coordinate technical discussions regarding server platforms, rack integration, thermal design, networking, storage, power, and deployment requirements.
• Support issue tracking, technical clarification, and engineering change communication.

Sales & Pre‑Sales Support

• Support sales teams during customer visits, technical presentations, and solution discussions.
• Assist with solution recommendations, technical proposals, and configuration guidance.
• Help customers understand AMAX capabilities, customization options, and deployment considerations.
• Participate in project kickoff meetings, technical reviews, and customer escalations.

Engineering Coordination

• Coordinate with internal hardware, mechanical, thermal, BIOS/BMC, validation, manufacturing, and quality teams.
• Facilitate communication between customers and internal engineering groups to ensure timely issue resolution.
• Monitor project technical status and help drive action items across departments.
• Support prototype evaluations, customer testing, and deployment readiness activities.

Technical Support & Problem Solving

• Assist customers with troubleshooting system‑level issues during qualification and deployment phases.
• Support root‑cause analysis and communicate corrective actions clearly to customers.
• Help manage technical documentation, deployment feedback, and engineering reports.

• Bachelor’s degree in Engineering, Computer Science, or related technical field.
• Experience with:
• Server hardware platforms
• Rack integration
• Data center infrastructure
• Networking/storage systems
• OEM/ODM environments
• Strong customer‑facing communication and presentation skills.
• Ability to translate technical information between engineering teams and customers.
• Experience supporting sales activities and customer meetings is highly preferred.
• Strong project coordination and problem‑solving skills.
• Ability to travel for customer visits and onsite support.

This position is offering a salary range between $90,000 and $120,000 annually. This may be subject to change depending on the candidate’s experience and skill level.

• Medical, Dental, Vision Insurance
• Flexible spending account
• Health savings account
• 401k match
• Commuter benefits
• Life and Accidental Insurance
• Short‑ and Long‑term Disability Insurance

AMAX is proud to be an equal‑opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.