Field Animal Services Officer I

City of Laredo; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Laredo is seeking an Animal Control Officer to respond to dispatched calls, capture and transport animals, and maintain shelter intake records. The role involves enforcing local and Texas laws, educating the public, and coordinating with veterinary teams.

Ideal candidates will have at least one year in animal care or enforcement, a valid Texas Driver License, and strong communication skills in English (and Spanish as a plus). This is a on-site position with active field responsibilities.

Qualifications

• High School Diploma or GED required.
• At least 1 year of general experience in animal care, enforcement, or social work.
• Valid Texas Driver License required.

Responsibilities

• Respond to dispatched calls for stray, injured, or aggressive animals; capture, transport, and shelter intake.
• Investigate citizen complaints and potential ordinance violations; issue warnings or citations.
• Assist veterinary and kennel teams; vaccinate, microchip, medicate, quarantine, feed, and clean.
• Educate residents on vaccination, licensing, bite prevention, and humane care; participate in outreach.
• Maintain detailed digital call logs and evidence photos in shelter-management software (e.g., PetPoint).
• Drive a City vehicle for city business and adhere to dispatch and officer-safety protocols.

Skills

Public speaking

Customer service

Conflict de-escalation

Data entry

Report writing

Technology use

File management

Written and oral communication

Education

High School Diploma or GED

Job description

City of Laredo is seeking an Animal Control Officer to respond to dispatched calls, capture and transport animals, and maintain shelter intake records. The role involves enforcing local and Texas laws, educating the public, and coordinating with veterinary teams.

Ideal candidates will have at least one year in animal care or enforcement, a valid Texas Driver License, and strong communication skills in English (and Spanish as a plus). This is a on-site position with active field responsibilities.