Field Analytics & Reporting Associate Director, Kidney

Vertex US Distribution; United States; Hybrid; USD 158,000 - 237,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Generous paid time off

Educational assistance programs

Commuting subsidy

401(k)

Job summary

Vertex is seeking a Field Analytics and Reporting Associate Director to lead analytics across Field roles and support upcoming product launches. You will partner with IT, vendors, and cross-functional teams to deliver dashboards, drive adoption, and influence field strategy with data-driven insights.

The role requires hands-on analytics in Snowflake and Power BI, strong communication with leadership, and a deep understanding of pharmaceutical sales operations.

Qualifications

• Bachelor's degree in a relevant field; 8+ years in pharma analytics.
• 3+ years delivering complex analytics for product launches in pharma.

Responsibilities

• Serve as the point person for field reporting needs and system requirements.
• Collaborate with IT and vendors on roadmaps, timelines, and deployment plans.
• Develop mock-ups and support Power BI updates and enhancements.
• Conduct ad hoc analyses for BU and field leadership to support questions and recommendations.
• Design, construct, and roll out analytical dashboards for real-time field analytics.
• Understand data warehouse models and optimize data use and reporting.
• Ensure data definitions and business rules support ongoing analytics needs.
• Monitor field KPIs and provide training and communications to drive adoption.

Skills

Snowflake

Power BI

Communication

Pharma sales

CRM

Project management

Field adoption

Vendor management

Life sciences

Education

Bachelor's Degree

Tools

CRM systems

Job description

Job Description General Summary

As the Field Analytics and Reporting Associate Director, you will be responsible for supporting all field analytics to support the current and upcoming product launches for Vertex. This role reports to the Director of Field Analytics in North America IACO (Insights Analytics & Commercial Operations). This role will support strategy, design, roadmap planning, delivery, and adoption of all analytics across all field roles within the Strategic Customer Engagement Team including Field Account Managers, Regional/Area Managers, Strategic Account Leads, and Virtual Field Representatives. This role will also serve as a critical team member for the Business Unit Analytical Support team and be able to effectively analyze data sources across prescription data sources (Hospital/Retail/Claims), field activity, and related channels as well as be a strong communicator to the business unit leadership on findings and recommendations based on analyses. This role will work closely with all members from the Business Units, fostering teamwork and collaboration across areas such as Market Access, Marketing, Forecasting, and Marketing Science. This role will also be a critical member of the North America Field Operations team, working closely with Incentive Compensation, Targeting & Alignments, and Data Management, to ensure a seamless experience for the field user and cross-functional insights. This is a hands-on role and will require both strategic and tactical experience and strong business/technical acumen in pharmaceutical sales and sales operations functions.

Key Duties and Responsibilities

• Serve as the point person for all field reporting business needs, system requirements, and overseeing of development for field, field management, and HQ users


• Work closely with IT team and vendor service companies to create roadmaps, timelines, and deployment plans


• Develop mock-ups and also support system development where needed for Power BI application updates and enhancements


• Conduct Ad hoc analysis for BU and field leadership to support business questions and recommendations for early launch findings and refinements


• Design, construct, and roll-out analytical dashboards to be used across the different commercial field teams to generate real-time analytics


• Understand data warehouse models and work with internal team members to utilize data for reporting and Ad hoc analysis as well as recommend best practices and optimizations for data use with DTE


• Work with Data Management, IT, and other internal stakeholder to ensure proper data definitions, business rules, and data warehouse structure and support model are optimized to allow for ongoing/Ad hoc analytics needs


• Monitor field performance, inquiries, KPIs, and business leader feedback to identify areas of opportunity for refresher or additional trainings and communications to instill good business practices and strong knowledge of all field operational systems, data, and processes


• Act as liaison with the Field Operations functions to ensure deliverables, timelines, and field deployment planning is incorporated into field sales team planning to ensure proper field expectation setting, functional delivery, and delivery excellence


• Identify risks, potential barriers, or issues to Field Operations functional leaders and propose solutions based on field feedback or KPI observations to optimize field efficiencies and innovations


• Work with sales leaders to identify gaps in field buy-in, accountability, or performance need to be addressed and work with sales leadership to support needed resources, knowledge-gaps, or coaching opportunities

Knowledge and Skills

• Ability to perform hands-on analytics in snowflake data warehouse and Power BI analytics tools


• Ability to effectively communicate results and complex data insights to brand and business unit leadership


• Proficient in pharmaceutical sales roles in a complex selling environments across IDNs, Institutions, HCPs, Virtual Sales, and Non-Personal Promotion activities


• High business and technical acumen in pharmaceutical sales operations including CRM, customer data management, sales data (Retail/Institution), field reporting, and inventive compensation.


• Strong project management skills with demonstrated ability to lead multiple projects and priorities


• Demonstrated experience in understanding, facilitating, and communicating with field sales teams and field sales leadership to drive high field adoption and field performance in understanding and utilizing operational functions, identifying areas for improvement, and measuring field impact


• Ability to manage internal partners and external vendors in delivery of required resource creation or field support delivery.


• Strong understanding of the life sciences industry

Education and Experience

Bachelor's Degree and 8+ years in a pharmaceutical analytics role 3+ years of experience delivering complex analytics for product launches within the pharma industry, including support of brand planning, field strategy/sizing, channel optimization, field performance reporting, and Ad hoc requests to support business planning and refinements

Pay Range

Pay Range: $157,800 - $236,600

Benefits

• From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status

In this Hybrid-Eligible role, you can choose to be designated as: 1. Hybrid: work remotely up to two days per week; or select 2. On-Site: work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [e-mail] Help Us Achieve Our Mission Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases and conditions. The company has approved therapies for cystic fibrosis, sickle cell disease, transfusion-dependent beta thalassemia, acute pain and acromegaly, and it continues to advance clinical and research programs in these areas. Vertex also has a robust clinical pipeline of investigational therapies across a range of modalities in other serious diseases where it has deep insight into causal human biology, including IgA nephropathy, neuropathic pain, APOL1-mediated kidney disease, primary membranous nephropathy, congenital adrenal hyperplasia, ACTH-dependent Cushing’s syndrome, autosomal dominant polycystic kidney disease, type 1 diabetes, generalized myasthenia gravis, and myotonic dystrophy type 1. Vertex was founded in 1989 and has its global headquarters in Boston, with international headquarters in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East. Vertex is consistently recognized as one of the industry's top places to work, including 16 consecutive years on Science magazine's Top Employers list and one of Fortune’s 100 Best Companies to Work For. For company updates and to learn more about Vertex's history of innovation, visit www.vrtx.com or follow us on LinkedIn, Facebook, Instagram, YouTube, and X We believe our culture is one of Vertex’s greatest strengths and a key enabler of our ability to deliver transformative medicines for patients who need them. Rooted in innovation, purpose and collaboration, our culture empowers people to take smart risks, challenge conventional thinking and do their best work. The diversity of our people is central to that culture. By bringing together individuals with different backgrounds, experiences and perspectives, we foster an environment where new ideas thrive, better decisions are made and breakthrough innovation is possible. We are committed to creating a workplace where everyone feels valued, included and connected to our shared mission, because we know that our unique culture and the collective strength of our people are what set Vertex apart.