Field Aircraft Technical Support Engineer - Launch Readiness

Joby Aviation; California; On-site; USD 119,000 - 193,000; Full time

Benefits offered by this job

RSUs (restricted stock units)

Comprehensive benefits including 401(k

Healthcare benefits

Job summary

Joby Aviation in Marina, CA is seeking an Aircraft Technical Support Engineer to support new vehicle launch from first build through early flight test. This hands-on role will be the first line of defense for technical issues, triaging quickly and coordinating cross-functional experts on-site.

You'll travel to production, test, and field locations, partner with engineering, NPI, and factory teams, and help build AI-driven tools to speed assessments and documentation.

Qualifications

• Bachelor's degree in mechanical, aerospace, or related engineering field (or equivalent experience).
• 5+ years hands-on experience with mechanical or electromechanical systems in test, production, MRO, or field-support environments.
• Proven ability to triage and troubleshoot hardware issues independently in fast-moving environments.

Responsibilities

• Serve as the first line of defense for fleet and test issues—triage, assess severity, and coordinate experts for resolution.
• Partner with Technical Program Management, Design, Manufacturing, and Quality to document and implement learnings.
• Develop and champion data/tools—AI-driven approaches to link data and speed up assessments and documentation.
• Travel on-site to support initial assessments during build, test, and return to service; coordinate end-to-end repair for fleet readiness.
• Lead or support root cause investigations and cross-functional disposition; close loop from report to resolution.

Skills

Jira

Confluence

Smartsheet

Troubleshooting

Technical communication

Education

Bachelor's degree in mechanical, aerospace, or related engineering field

Tools

Jira

Confluence

Smartsheet

Job description

Joby Aviation in Marina, CA is seeking an Aircraft Technical Support Engineer to support new vehicle launch from first build through early flight test. This hands-on role will be the first line of defense for technical issues, triaging quickly and coordinating cross-functional experts on-site.

You'll travel to production, test, and field locations, partner with engineering, NPI, and factory teams, and help build AI-driven tools to speed assessments and documentation.