Property Claims Adjuster

Universal Property & Casualty Insurance Company; Fort Lauderdale (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Universal Property & Casualty Insurance Company is seeking a Field Adjuster to manage, investigate, and resolve property claims with a focus on local claims service for policyholders. The role involves inspecting properties, preparing detailed damage estimates, and communicating with agents and insureds to facilitate fair resolutions.

The candidate should have a valid claims adjuster license, 2+ years of field experience, and proficiency in Microsoft Office and Xactimate.

Qualifications

• Must possess a valid claims adjuster license.
• High School Diploma or GED.
• 2+ years property field adjusting experience.
• Working knowledge of Microsoft Office including Word, Excel and Outlook.
• Must possess Insurance License.
• Possession of other state license as required by management.
• Ability to work independently as well as a team player.

Responsibilities

• Communicate with independent adjusters and other experts to gather information on claims.
• Negotiate and explain settlements with the insured and/or their representatives.
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors.
• Review and analyze written information.
• Knowledge of multiple policy forms.
• Prepare reports based on the policy language.
• Prepare detailed estimates of the damage.
• Understanding of estimating software.
• Rely on training and guidance from management to plan and accomplish goals.
• Experience writing Property estimates using Xactimate or related software.
• Ability to climb on ladders to inspect roofs.
• Ability to carry a 40-pound ladder.
• Supports catastrophe operations as needed to include working extended hours during designated CATs.

Skills

Communication

Negotiation

Customer service

Documentation

Policy knowledge

Claims estimation

Xactimate

Estimating software

Training guidance

Ladder safety

CAT operations

Team player

Education

High School Diploma or GED

Tools

Xactimate

Microsoft Office

Job description

The Field Adjuster's primary responsibility is to manage, investigate, and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands the insured's needs and provides advice in order to deliver appropriate solutions. Looking for local Property Adjusters in a variety of field territories, including Minnesota, Detroit, Indianapolis, Maryland, Charleston, and Birmingham.

The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Duties and Responsibilities:

• Communicate with independent adjusters and other experts to gather information on claims
• Negotiate and explain settlements with the insured and/or their representatives
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
• Review and analyze written information
• Knowledge of multiple policy forms
• Prepare reports based on the policy language
• Prepare detailed estimates of the damage
• Understanding of estimating software
• Rely on training and guidance from management to plan and accomplish goals
• Experience writing Property estimates using Xactimate or related software
• Ability to climb on ladders to inspect roofs
• Ability to carry a 40-pound ladder
• Supports catastrophe operations as needed to include working extended hours during designated CATs

Required Knowledge, Skills & Ability:

• Must possess a valid claims adjuster license.
• High School Diploma or GED
• 2+ years property field adjusting experience
• Working knowledge of Microsoft Office including Word, Excel and Outlook
• Must possess Insurance License
• Possession of other state license as required by management
• Ability to work independently as well as a team player