Field Access Strategist – Payer & Reimbursement

Cytokinetics; United States; Remote; USD 175,000 - 204,000; Full time

Benefits offered by this job

Stock options

Health insurance

401k retirement benefits with employer

Wellness stipends

Paid time off

Job summary

Cytokinetics is seeking a Field Access Manager to support Pacific Coast coverage, driving patient access across payer channels and HUB networks. This field-based role requires extensive experience in reimbursement, payer policy, and access operations, with a strong emphasis on cross-functional collaboration with Market Access and Patient Services.

The candidate will analyze HUB data, coordinate with specialty pharmacies, and ensure compliant access strategies while traveling within the

Qualifications

• Bachelor degree in business, life sciences, healthcare administration or related field.
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles.
• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models.
• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds.
• Proven ability to resolve complex access and reimbursement cases in a field-based or customer-facing role.
• Knowledge of pharmaceutical access data sources and processes (claims, benefit verification, SP reporting, payer policy tracking).
• Excellent problem-solving and communication skills.

Responsibilities

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.
• Partner with HCP offices to support benefits verification, education regarding payer documentation requirements and available patient support resources.
• Analyze HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliant process improvements.
• Serve as a field access subject matter expert, providing approved access education to internal stakeholders; no patient-specific information may be shared with Sales.
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points.
• Support launch readiness and lifecycle management by identifying access barriers early and executing field-based mitigation strategies.
• Monitor key access metrics (time to fill, PA approval rates, abandonment rates, conversion rates) and translate insights into action plans.
• Manage high-priority case escalations involving complex reimbursement or payer issues requiring cross-functional coordination.
• Conduct payer landscape monitoring at regional level, identifying policy changes or coverage shifts.
• Deliver structured field insights to cross-functional partners to inform access strategy and patient support program enhancements.
• Maintain compliant, accurate documentation of case activity in CRM systems.
• Act as a bridge between strategy and execution to ensure access strategies work in the field.

Skills

Payer dynamics

Field reimbursement

HUB systems

CRM systems

Power BI

Tableau

Stakeholder management

Communication

Access education

Education

Bachelor degree in business, life sciences, healthcare administration

Tools

CRM systems

Power BI

Tableau

Job description

Cytokinetics is seeking a Field Access Manager to support Pacific Coast coverage, driving patient access across payer channels and HUB networks. This field-based role requires extensive experience in reimbursement, payer policy, and access operations, with a strong emphasis on cross-functional collaboration with Market Access and Patient Services.

The candidate will analyze HUB data, coordinate with specialty pharmacies, and ensure compliant access strategies while traveling within the