Field Access Specialist

Syneos Health/ inVentiv Health Commercial LLC; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Syneos Health in Nashville seeks a Field Access Specialist to manage defined accounts within the cardiac therapeutic area. You will execute the territory strategic plan in partnership with call centers, HUB, sales, and market access to improve patient access and reimbursement outcomes.

The role requires experience in payer processes, patient service programs, and the ability to educate offices while handling ambiguity.

Qualifications

• Must have public/private third-party access experience or 6 years biologic coordinator experience.
• Experience with specialty/biologic self-injectable or physician-administered products.
• Ability to educate offices on patient service programs and deliver educational presentations.
• Ability to manage ambiguity and solve problems.

Responsibilities

• Act as an extension of the call center and HUB and provide live one-on-one coverage support
• Serve as payer expert for defined geography and communicate payer changes to key stakeholders in a timely manner
• Offer office education during the access process including formulary coverage, benefits investigation, prior authorization, appeals, and claims resolution
• Review patient-specific information in reimbursement cases where the office has requested assistance in resolving access issues

Skills

Payer education

Healthcare access

Public speaking

Stakeholder collaboration

Problem solving

Education

Bachelor's degree or 3+ years in access field

Tools

Payer portals

CRM systems

Job description

Description

In this role, you will be responsible for the management of defined accounts in a specified geographic region within the cardiac therapeutic area, specifically supporting our customer's products. The Field Access Specialist (FAS) will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, market access, and other collaboration partners.

Responsibilities include ensuring understanding of access processes and patient support program. You will:

• Act as an extension of the call center and/or HUB and provide live one-on-one coverage support
• Serve as payer expert for defined geography and able to communicate payer changes to key stakeholders in a timely manner
• Offer office education during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution
• Review patient-specific information in reimbursement cases where the office has specifically requested assistance in resolving access issue or coverage challenge

Essential Requirements:

• Bachelor's degree or a minimum three years of experience in public or private third-party access arena or pharmaceutical industry in managed care, clinical support, and/or sales or a minimum of 6 years biologic coordinator experience
• Experience with specialty/biologic self-injectable (pharmacy benefit) or physician administered (buy and bill/medical benefit) products
• Demonstrated ability to educate offices on access processes including educating HCPs on client specific Patient Service programs (i.e. copay, nurse education, patient assistance, etc.) and delivering educational presentations
• Ability to manage ambiguity & problem solve
• Must live within territory or within territory boundaries.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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