Field Access Specialist

Syneos Health; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401k match

PTO & sick time

Job summary

Syneos Health in Nashville is seeking a Field Access Specialist to manage defined accounts within the cardiac therapeutic area. You will execute territory plans and collaborate with call center/HUB, payers, market access, and other partners to support patient access programs.

You will educate offices on access processes, review reimbursement details, and navigate prior authorizations and claims, while leveraging your payer expertise and relationship-building to drive access outcomes.

Qualifications

• Bachelor’s degree or 3+ years in public or private third-party access arena or 6 years biologic coordinator experience.
• Experience with specialty/biologic self-injectable or physician-administered products.
• Ability to educate offices on access processes and patient service programs.

Responsibilities

• Act as an extension of the call center/HUB and provide live one-on-one coverage support.
• Serve as payer expert for defined geography and communicate payer changes to key stakeholders.
• Educate offices on access processes including copay, nurse education, patient assistance, etc.
• Review patient-specific information in reimbursement cases to resolve access issues.

Skills

Payer expertise

Stakeholder education

Communication skills

Problem solving

Education

Bachelor’s degree or 3+ years in access/pharma

Experience in managed care or sales

Job description

Updated: September 14, 2026
Location: Nashville, TN, United States
Job ID:18144-OTHLOC-CKqwYfwo

In this role, you will be responsible for the management of defined accounts in a specified geographic region within the cardiac therapeutic area, specifically supporting our customer’s products. The Field Access Specialist (FAS) will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, market access, and other collaboration partners.

Responsibilities include ensuring understanding of access processes and patient support program. You will:

• Act as an extension of the call center and/or HUB and provide live one-on-one coverage support
• Serve as payer expert for defined geography and able to communicate payer changes to key stakeholders in a timely manner
• Offer office education during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution
• Review patient-specific information in reimbursement cases where the office has specifically requested assistance in resolving access issue or coverage challenge
• Bachelor’s degree or a minimum three years of experience in public or private third-party access arena or pharmaceutical industry in managed care, clinical support, and/or sales or a minimum of 6 years biologic coordinator experience
• Experience with specialty/biologic self-injectable (pharmacy benefit) or physician administered (buy and bill/medical benefit) products
• Demonstrated ability to educate offices on access processes including educating HCPs on client specific Patient Service programs (i.e. copay, nurse education, patient assistance, etc.) and delivering educational presentations
• Ability to manage ambiguity & problem solve
• Must live within territory or within territory boundaries.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.