Fiber Test Engineering Support Technician

Legrand AV, Inc.; New London (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Legrand in New London, CT is seeking a Fiber Test Engineering Support Technician to perform comprehensive testing and evaluation of fiber optic components to ensure quality and compliance. You will document, analyze, and communicate results to engineering teams, supporting product development and process improvements.

You will design test fixtures, troubleshoot setups, maintain lab equipment, and contribute to ECN processes. Occasional travel (<10%) may be required, and a 1-3 year related experience is typical.

Qualifications

• Typically requires an associate degree or equivalent experience.
• 1-3 years of related experience preferred.

Responsibilities

• Carries out test plans following standard testing procedures for existing and new product designs for both internal and external customers.
• Creates, maintains, and presents test reports with summaries and analysis; communicates results to design staff; recommends design improvements.
• Designs test fixtures and test setups as needed.
• Troubleshoots testing methods/setups; recommends improvements to test methods and procedures.
• Maintains lab equipment and equipment certifications.
• Initiates and facilitates the ECN (engineering change notice) process.
• Performs first article requirements checking and first production evaluations.
• Uses agency publications and requirements (UL, TIA, CSA, IEC, etc.).
• Performs other similar and related lab or testing duties; travel typically <10%.

Skills

Optical fiber connectivity

Strong communication

Project management

Time management

Education

Associate degree or equivalent experience

Tools

LabVIEW

SolidWorks

MS Office

Job description

At a Glance

Legrand has an exciting opportunity for a Fiber Test Engineering Support Technician to join the Power & Thermal Management division in New London, CT. The Fiber Test Engineering Support Technician performs comprehensive testing and evaluation of fiber optic cables, connectors, and advanced connectivity solutions to ensure product quality, reliability, and compliance with industry standards. Accurately document, analyze, and communicate test results to engineering and product development teams, providing critical data to support innovation and product improvement. Collaborate with cross-functional technical teams to troubleshoot testing challenges, identify root causes of equipment or process issues, and recommend effective solutions. Utilize industry-standard testing methodologies, including TIA and Telcordia requirements, along with specialized equipment such as IL/RL meters, force testers, endface geometry measurement systems, fiber inspection tools, modal explorers, and environmental chambers. This position offers the opportunity to work with next-generation fiber optic technologies, collaborate with innovative engineering teams, and contribute directly to the development and qualification of products used in critical network infrastructure worldwide.

What Will You Do?

• Carries out test plans following standard testing procedures for existing and new product designs for both internal and external customers.
• Creates, maintains, and presents test reports with summaries and analysis. Maintains continuous communications with design staff regarding test progress and results. Provides recommendations to engineering design staff for design improvements.
• Designs test fixtures and test setups as necessary.
• Troubleshoots testing methods/setups when needed. Recommends improvements to test methods and procedures, as needed.
• Maintains lab equipment and equipment certifications.
• Initiates and facilitates the ECN (engineering change notice) process.
• Performs first article requirements checking and first production evaluations.
• Utilizes agency (UL, TIA, CSA, IEC, etc.) publications and requirements.
• Performs other similar and related lab or testing duties as required.
• Willing to travel if necessary, typically less than 10%.

Education:

• Typically requires an associate degree or equivalent experience.

Experience:

• Typically requires 1-3 years of related experience.

Skills/Knowledge/Abilities:

• Knowledge of optical fiber connectivity.
• Must have strong computer skills, proficient with Microsoft Office word processing, spreadsheet, presentation and data base software, e-mail and meeting management software. Ability to use internet and web-based resources efficiently and effectively. LabView and SolidWorks experience preferred.
• IL/RL testing, endface geometry, visual inspection of connector endface.
• Fiber termination and polishing, fusion splicing.
• Requires strong organizational and time management skills, close attention to detail and be-able-to effectively handle multiple priorities. Must possess project management skills, including demonstrated ability to develop and manage to a project plan, establish priorities, work to deadlines and control a-number-of projects at various stages of work.
• Must have excellent verbal and written communications skills and be-able-to communicate effectively across all levels of the organization. Must be an effective listener, able to extract necessary information and validate understanding of the information.
• Must have manual dexterity for mating and removing fiber optic connectors.
• Must have strong scientific analytical skills and proven ability to efficiently research and summarize information in an effective manner and make recommendations based upon analysis.
• Must be highly collaborative and able to work in a team-based environment and foster open communication and support in an environment of innovation and creative change.

Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a benchmark for customers worldwide.

Trusted by the world's largest hyperscalers, Legrand's Power & Thermal Management division helps operators manage the critical infrastructure that powers modern data centers. Through a portfolio of best-in-class brands spanning power, cooling, connectivity, management, and supporting infrastructure, we enable customers to deploy, operate, and scale high-density environments. Combining deep domain expertise with a customizable design approach and dedicated support services, we help customers build and operate resilient infrastructure that meets current performance requirements while adapting to future demands. Power & Thermal Management industry-leading brands include Approved Networks, Raritan, Server Technology, Starline, Ortronics, Kratos Industries, and ZPE Systems.

Legrand, North & Central America offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company's incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us.