Fiber Technician III/IV

GCS Recruitment; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

GCS Recruitment is seeking a Field Engineer - OTDR Fiber Specialist in Milwaukee, WI. You will perform OTDR testing, diagnose fiber issues, and splice fibers in large data centre environments.

The role requires extensive travel to client sites, with responsibilities spanning troubleshooting, documentation, and on-site training. The ideal candidate has proven OTDR experience, ISP/OSP knowledge, and strong communication and problem-solving skills.

Qualifications

• Proven OTDR testing experience with fiber splicing.
• Familiarity with ISP/OSP network infrastructures and documentation.
• Proficiency in MS Office (Excel, Word, Visio).
• Ability to travel extensively to customer sites on short notice.
• Excellent problem-solving and client-facing communication skills.

Responsibilities

• Conduct OTDR testing to diagnose defects, breaks, and bends in fiber cables.
• Identify fiber count and location using OTDR equipment (EXFO/JDSU).
• Repair and troubleshoot fiber optic links at customer sites.
• Operate OTDR machines and perform fiber splicing and testing.
• Document network tests and generate detailed reports for clients.
• Provide on-site installation assistance and training to customers.
• Adhere to industry standards and best practices for fiber testing.

Skills

OTDR testing

Fiber splicing

ISP/OSP knowledge

MS Office

Independent field work

Strong communication

Problem solving

Travel 80-90%

Education

CFOT

FOA certification

Tools

EXFO OTDR

JDSU OTDR

Job description

Job Title: Field Engineer - OTDR Fiber Specialist

Job Type: Field Based -

Location : Milwaukee WI

Contract- 12+ Months

About the Role:

We are looking for a highly skilled Field Technician to join our team, specializing in OTDR testing, troubleshooting and Fiber optic splicing.
The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments.
The role involves extensive travel to customer sites, including major clients.

Key Responsibilities:

• Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre environments.
• Identify Fiber count, location, and possible damage using OTDR equipment.
• Perform troubleshooting and repair of Fiber optic links at customer sites.
• Operate and configure OTDR machines, including EXFO and JDSU models.
• Execute Fiber splicing and testing procedures to ensure network integrity.
• Work with both ISP (Inside Plant) and OSP (Outside Plant) network infrastructures.
• Interpret and analyse OTDR trace diagrams and return time calculations for troubleshooting.
• Conduct network documentation, maintain records, and generate detailed test reports.
• Provide customer support, including installation assistance and on-site training.
• Ensure compliance with industry standards and best practices for Fiber optic network testing.

Qualifications & Experience:

• Proven experience in OTDR testing and Fiber optic splicing.
• Familiarity with ISP/OSP network infrastructure and documentation.
• Strong understanding of Fiber optic network testing techniques.
• Proficiency in desktop software programs such as MS Suite (Excel, Word, Visio).
• Ability to work independently in field-based assignments with minimal supervision.
• Excellent problem-solving and analytical skills.
• Strong communication skills to interact with clients and provide technical support.
• Willingness to travel 80-90% of the time, with assignments lasting up to two weeks.

Preferred Qualifications:

• Previous experience working with major telecom or data centre clients.
• Certifications related to Fiber optics or OTDR testing (e.g., CFOT, FOA, or equivalent).
• Knowledge of high-power laser signal testing procedures and network troubleshooting techniques.

Why Join Us?

• Opportunity to work with leading technology companies and data centres.
• Hands‑on experience with cutting‑edge Fiber optic network testing equipment.
• Competitive salary and benefits package.
• Dynamic and challenging field‑based work environment.

GCS is acting as an Employment Business in relation to this vacancy.