Fiber Technician

GCS Recruitment; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

GCS Recruitment is seeking a Field Engineer - OTDR Fiber Specialist in Milwaukee, WI. This field-based role focuses on OTDR testing, troubleshooting, and fiber optic splicing in large-scale data center environments with extensive travel to client sites.

You will diagnose faults, operate OTDR equipment such as EXFO and JDSU, document results, and support both inside and outside plant networks. The position demands independent work, strong communication, and a customer‑facing approach.

Qualifications

• Proven OTDR testing and fiber splicing experience.
• Familiarity with ISP/OSP network infrastructure and documentation.
• Willingness to travel 80-90% and manage multi-week assignments.

Responsibilities

• Conduct OTDR testing to diagnose defects and bends in fiber optic cables.
• Identify fiber count, location, and damage using OTDR equipment.
• Perform troubleshooting and repair of fiber optic links at customer sites.
• Operate OTDR machines (EXFO/JDSU) and configure settings.
• Execute fiber splicing and testing to ensure network integrity.
• Work with ISP (Inside Plant) and OSP (Outside Plant) networks.
• Interpret OTDR traces and time-based calculations for troubleshooting.
• Create detailed test reports and maintain documentation.
• Provide on-site training and customer support.
• Ensure compliance with industry standards.

Skills

OTDR testing

Fiber optic splicing

ISP/OSP networking

MS Office (Excel, Word, Visio)

Travel readiness

Tools

EXFO OTDR

JDSU OTDR

Job description

Job Title: Field Engineer - OTDR Fiber Specialist

Job Type: Field Based -

Location : Milwaukee WI

Contract- 12+ Months

About the Role:

We are looking for a highly skilled Field Technician to join our team, specializing in OTDR testing, troubleshooting and Fiber optic splicing.
The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments.
The role involves extensive travel to customer sites, including major clients.

Key Responsibilities:

• Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre environments.
• Identify Fiber count, location, and possible damage using OTDR equipment.
• Perform troubleshooting and repair of Fiber optic links at customer sites.
• Operate and configure OTDR machines, including EXFO and JDSU models.
• Execute Fiber splicing and testing procedures to ensure network integrity.
• Work with both ISP (Inside Plant) and OSP (Outside Plant) network infrastructures.
• Interpret and analyse OTDR trace diagrams and return time calculations for troubleshooting.
• Conduct network documentation, maintain records, and generate detailed test reports.
• Provide customer support, including installation assistance and on-site training.
• Ensure compliance with industry standards and best practices for Fiber optic network testing.

Qualifications & Experience:

• Proven experience in OTDR testing and Fiber optic splicing.
• Familiarity with ISP/OSP network infrastructure and documentation.
• Strong understanding of Fiber optic network testing techniques.
• Proficiency in desktop software programs such as MS Suite (Excel, Word, Visio).
• Ability to work independently in field-based assignments with minimal supervision.
• Excellent problem-solving and analytical skills.
• Strong communication skills to interact with clients and provide technical support.
• Willingness to travel 80-90% of the time, with assignments lasting up to two weeks.

Preferred Qualifications:

• Previous experience working with major telecom or data centre clients.
• Certifications related to Fiber optics or OTDR testing (e.g., CFOT, FOA, or equivalent).
• Knowledge of high-power laser signal testing procedures and network troubleshooting techniques.

Why Join Us?

• Opportunity to work with leading technology companies and data centres.
• Hands‑on experience with cutting‑edge Fiber optic network testing equipment.
• Competitive salary and benefits package.
• Dynamic and challenging field‑based work environment.

GCS is acting as an Employment Business in relation to this vacancy.