Fiber Technician - Chicago, IL

Cogent Communications; Chicago (IL); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid Time Off

401(k) with employer match

Stock options

Job summary

Cogent Communications is a global Tier 1 ISP offering high-speed Internet and Ethernet transport services. The role focuses on field activity, installation of network elements, and upkeep of Cogent's fiber and data center infrastructure.

Ideal candidates have 5+ years in telecom networks, DWDM/IP field experience, and strong troubleshooting abilities. Travel up to 30% and contractor/vendor management are expected aspects of this position.

Qualifications

• 5+ years of experience on telecommunication networks.
• 1+ years of field experience in DWDM and/or IP networks.
• Experience with specialized telecom test equipment and interpreting results.
• Strong problem solving and troubleshooting skills.

Responsibilities

• Responsible for all network field activity on Cogent network.
• Install Network Elements within Cogent locations (Data centers, POPs, Hubs).
• Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings; document and communicate changes.
• Maintain the Cogent fiber network (locates, maintenance, splicing, emergency restoration, transmission equipment maintenance).
• Maintain Cogent Data Centers (facility maintenance, compliance, equipment maintenance).
• Manage contractors and vendors.
• Work with Network Planning and Customer Service Delivery to provide field perspective to deployments.
• Maintain proficiency within telecommunications infrastructure, fiber, CWDM and DWDM technologies.
• Work with AC and DC power systems.

Skills

Telecom networks

Troubleshooting

Interpersonal skills

Self-starter

Tools

Test equipment (OPM/OLS, OTDR, OSA)

Ethernet/IP testers

Job description

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short and Long Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.

Compensation: [Starting / Initial] Base Salary Pay Range: $54,000 - $90,000

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Responsibilities

• Responsible for all network field activity on Cogent network.
• Installation of Network Elements within Cogent Communications locations (Data centers, POPs, Hubs).
• Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings, document and communicate changes.
• Responsible for maintaining the Cogent fiber network (locates, maintenance, splicing, emergency restoration, transmission equipment maintenance)
• Responsible for maintaining Cogent Data Centers (facility maintenance, compliance, equipment maintenance)
• Management of contractors and vendors.
• Independent and self-starter.
• Work with Network Planning and Customer Service Delivery to provide Field perspective to network deployment as well as to provide expertise in deployments.
• Maintain proficiency within the telecommunications infrastructure, fiber, CWDM and DWDM technologies.
• Work with AC and DC power systems.

Qualifications

• Travel 30%, 5+ years of experience on telecommunication networks.
• 1+ years of field experience in DWDM and / or IP networks
• Experience in the use of telecommunications test equipment: optical power meters (OPM – OLS), OTDR, OSA, Ethernet / IP testers; interpretation of test results
• Strong problem solving and troubleshooting skills.
• High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion.

Additional Desired Qualifications

• Experience on daily operations of a Datacenter (Diesel Generator, UPS, HVAC).
• Experience maintaining a fiber network.

Cogent Communications is an Equal Opportunity Employer.