Fiber Technician

Clearwave Fiber LLC; Town of Salina (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid Time Off

401(k)

Employee Assistance Plan

Employee Referral Plan

Free services within service area

Associate recognition program

Job summary

Clearwave Fiber LLC is actively seeking a results-driven Fiber Technician in Town of Salina, NY. The ideal candidate will possess a strong work ethic and critical thinking skills to provide customers with technology solutions, including splicing and maintaining fiber optic cables.

Key responsibilities include installing telecommunications services and ensuring effective communication with clients. A High School diploma is required, and prior experience in telecommunications is preferred.

An excellent benefits package is offered, including medical, dental, and vision plans, among others.

Qualifications

• Experience in Telecommunications (Fiber Optic, Telephone, CATV) preferred.
• Ability to work in confined spaces and use required hand tools.
• Valid driver’s license with a safe driving record.

Responsibilities

• Splice and terminate fiber optic cable according to specifications.
• Test and measure fiber optic signal strength.
• Install telecom services and maintain customer relationships.

Skills

Communication skills

Critical thinking

Fiber optic experience

Technical aptitude

Education

High School Diploma or GED

Tools

Optical Power Meters (OPM)

Volt Ohm Meters (VOM)

Hand tools

Job description

We are looking for a results-driven and detail-oriented Fiber Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues.

As a Fiber Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants.

Duties and Responsibilities

• Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications.
• Maintains, tests, and measures fiber optic signal strength using test equipment from street to house.
• Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service.
• Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers.
• Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM).
• Maintains vaults and taps as needed. Reports any maintenance required to supervisor
• Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices.
• Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging.
• Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs.
• Performs other related duties as assigned.

Requirements

Minimum Qualifications

Only candidates who meet the minimum qualifications will be considered.

• High School graduate or General Education Diploma
• Telecommunications (Fiber Optic, Telephone, CATV) experience preferred
• Ability to communicate effectively with customers, employees and management
• Valid driver’s license with history of safe driving record
• Knowledge of current industry-related terminology, procedures, and equipment preferred
• Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces.
• Must be able to work from a ladder while using the required hand tools

Additional Qualifications Desired

• Ability to read and interpret construction drawings
• Basic understanding of service order flow and process
• IPTV/ ADSL Installation and repair experience
• Understanding of RUS and Company construction standards and specifications
• Basic computer knowledge
• Basic electricity knowledge

Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as:

• Medical, dental, and vision plans - start when you start!
• Paid Time Off
• 401(k)
• Employee Assistance Plan
• Employee Referral Plan
• Free services, if living within service area
• Associate recognition program
• Collaborative work environment

Our Core Values

Purpose - We are about more than ourselves.

Ownership - We are owners.

Courage - We embrace challenge.

Resourcefulness - We find a way.

Simplicity - We focus on what matters.

About us

Point Broadband and Clearwave Fiber have joined forces to create one of the nation’s largest independent fiber broadband providers—serving more than 500,000 homes and businesses across 12 states, with ambitious plans to reach over 1 million. Backed by strong investment and a unified leadership team, we’re in growth mode—expanding our network, investing in underserved communities, and building something meaningful together. This is an opportunity to be part of a company where your work directly impacts how people connect, learn, and live. If you’re looking for a place that values ownership, moves with purpose, and is committed to delivering exceptional service while growing fast, you’ll find it here.

Equal Opportunity Employer

Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.