Fiber Splicer Technician

IQ Fiber; Saint Petersburg (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

IQ Fiber is seeking a Fiber Splicer to install, splice, test, certify, and repair our fiber optic network. This role involves field-based work, customer interaction, and on-call support for 24/7/365 operations, ensuring high-quality service across residential and commercial sites.

The ideal candidate has 3–5 years in telecommunications, proficiency with OTDR and PON meters, and the ability to lift equipment and work in various environments. Local residency in St. Petersburg, FL is required.

Qualifications

• 3–5 years of telecommunications experience required, with strong fiber splicing and OSP knowledge.
• Proficiency with OTDR, PON meters, volt/ohm meters, and toners.
• Must have and maintain a valid driver’s license with clean MVR and be able to drive in various conditions.
• Computer skills including MS Excel and Word for trouble tickets and reporting.
• Must have good vision and physical ability to lift up to 50 pounds and work at heights.
• Availability for 24/7/365 operations, including on-call rotations and overtime.

Responsibilities

• Splice fiber optic drops and pigtails using a core-alignment splicing machine.
• Install, maintain, and troubleshoot OSP distribution fiber through to end user.
• Handle customer premises work from single-family homes to MDUs with professionalism.
• Use OTDR, PON meters, volt/ohm meters, toners to test, certify, and validate IQ Fiber services.
• Respond quickly to outages and stay in service until resolved; participate in on-call shifts.
• Perform contractor QA checks to ensure safety and quality standards are met.
• Maintain equipment, vehicle cleanliness, and wear IQ Fiber branded clothing.
• Support emergency schedules during disasters and network outages; overtime as needed.

Skills

Fiber splicing

OTDR

PON meters

Volt/Ohm meters

Core-alignment splicing

Driver's license

Microsoft Excel

Microsoft Word

Tools

OTDR equipment

PON meters

Volt/Ohm meters

Toners

Splicing machinery (core-alignment)

Job description

A Smarter Career Choice

Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

***All applicants must be local to St. Petersburg, FL***

Position Summary

IQ Fiber is seeking a Fiber Splicer to perform the installation, splicing, testing, certification, and repair of IQ Fiber’s fiber optic network infrastructure. This role troubleshoots and resolves service issues across OSP distribution fiber, customer terminations, splitter cabinets, patch panels, and NIDs, and performs contractor QA checks to ensure work meets company standards.

This position is approximately 90% field-based, withsignificant timespent on customer premises interfacing with current and prospective customers — making exceptional customer service during both installation and troubleshooting operations critical to the role. The Fiber Splicer must be available to support a 24/7/365 operation, including emergency response during network outages and natural disasters.

Essential Duties and Responsibilities

• Splice fiber optic drops and pigtails using a core alignment splicing machine; repair underground drop pipes, re-pull underground fiber drops, and splice drops from the distribution vault to the premise NID as needed.
• Install,maintain, and troubleshoot OSP distribution fiber from the Main OLT Hub and FDH cabinets through to the end user; install andmaintainsplitter cabinets, patch panels, NIDs, and associated equipment.
• Place fiber inside customer premises ranging from single-family units to MDU high-rises with precision and professionalism.
• Utilize optical test equipment including OTDR, PON meters, volt/ohm meters, toners, and other diagnostic tools to test, certify, andvalidateall IQ Fiber services.
• Respond to and resolve service outages efficiently,remainingin service until issues are resolved;maintainreadiness during on-call periods, including staying within the local market and available with company-provided communications.
• Perform contractor QA checks and ensure all field work meets established technical standards, safety requirements, and quality expectations.
• Deliver the highest level of customer service in all residential and commercial field environments,maintaininga professional demeanor and clear communication at all times.
• Maintain full accountability for safety, productivity, quality, and workmanship on all assignments; ensure compliance with OSHA standards and IQ Fiber policies.
• Maintain all company equipment in field-ready condition; keep the assigned vehicle clean and professional and wear approved IQ Fiber branded clothing.
• Support emergency schedules during natural disasters and network outages; work after hours, weekends, and mandatory overtime as business needs require.

Required Qualifications

• 3–5 years of telecommunications experiencerequired; strong knowledge of fiber splicing, OSP infrastructure, and network testing practices.
• Proficiencywith optical test equipment including OTDR, PON meters, volt/ohm meters, and toners; competency with core alignment splicing machines for drops and pigtails.
• Must have and maintain a valid driver’s license with a clean MVR and pass a pre-employment screening; ability to drive during nighttime and adverse weather conditions.
• Computer skills sufficient to process trouble tickets;proficiencywith Microsoft Excel and Word.
• Must have close vision, color vision, depth perception, and the ability to adjust focus with good hand-eye coordination.
• Ability to lift 50 pounds repeatedly, climb ladders and work on utility poles up to 28 feet, and work in adverse weather conditions, attics, and crawlspaces.
• Availability for a 24/7/365 operation including on-call rotations, emergency response, mandatory overtime, and after-hours and weekend work.

What Success Looks Like

• Fiber splicing, testing, and troubleshooting are performed with precision, ensuring network integrity across OSP infrastructure and customer connections.
• Service ismaintainedand restored efficiently, with outagesresponded toquickly and issues resolved to minimize downtime and support a reliable network.
• Workmanship quality and safety standards are consistently upheld, with all installations and repairs meeting company and technical requirements on the first attempt.
• Technical equipment including OTDR, PON meters, and other diagnostic toolsisutilizedeffectively tovalidateand certify network performance accurately.
• A strong customer experience is delivered in every interaction, with professionalism and clear communicationmaintainedin all residential and commercial field environments.

Other Duties

Pleasenotethis job description is not designed to cover orcontaina comprehensive listing of activities, duties, or responsibilities that arerequiredofthe employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affid ...