Fiber Optics Installer and Service Technician

Velocity Network; Erie (Erie County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts/Section 125

401(k) Savings Plan with company match

Life Insurance

Short Term Disability Insurance

Paid Time Off

Sick Time

Paid Holidays

Employee Assistance Program

On-Site Fitness Facility

Free Parking

Job summary

Velocity Network is seeking a Fiber Optics Installer and Service Technician in Erie, PA to install, test, repair, and maintain internet, video and phone services for customers at their homes. You will perform construction work, install wiring, and connect customer equipment while ensuring high quality service and customer satisfaction.

The role requires strong communication, problem-solving skills, and the ability to work independently with a satisfactory DMV record.

Qualifications

• Excellent communication skills and ability to problem solve.
• Ability to work independently and manage time effectively.
• Satisfactory DMV record.
• Experience with DSL, Fiber, Telco or home internal wiring preferred.

Responsibilities

• Install, test, repair, and maintain internet, video, and phone services at customer homes.
• Perform construction work including digging holes and running fiber lines underground.
• Install, rearrange, and maintain inside wiring and customer equipment.
• Identify and meet customer requirements for installation and repair.
• Review underground and aerial cable records and maps.
• Maintain and review system documentation.

Skills

Communication skills

Problem solving

Job description

Velocity Network, Northwest Pennsylvania's leading technology services firm, is currently searching for a Fiber Optics Installer and Service Technician to join our growing team.

Duties

This position is responsible for installing, testing, repairing and maintaining technology to deliver internet, video and phone services to customer homes. Duties include but are not limited to:

• Performing construction work using designated equipment (i.e. digging holes, running fiber lines underground, etc.)
• Installing, rearranging, and maintaining inside wiring.
• Connecting, disconnecting, testing, repairing and maintaining the various types of company and customer provided internet, video and phone equipment.
• Identifying and meeting individual customer requirements on installation and/or repair contacts.
• Reviewing and interpreting underground and aerial cable records in the existing record, on maps or in the field.
• Maintaining and reviewing system documentation.

The qualified candidate must have outstanding communication skills, the ability to problem solve and work independently, and a satisfactory DMV record. Previous experience with DSL, Fiber, Telco or home internal wiring is preferred.

The hours for this position are Monday - Friday from 9:00 AM - 5:30 PM, however during training the hours will be from 8:00 AM - 4:30 PM or from 10:00 AM to 6:30 PM.

VNET Offers a Comprehensive Compensation And Benefits Package Including

• Competitive Base Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts/Section 125 Plan
• 401(k) Savings Plan with a company match
• Life Insurance
• Short Term Disability Insurance
• Paid Time Off
• Sick Time
• Paid Holidays
• Employee Assistance Program
• On-Site Fitness Facility
• Free Parking at VNET's State-of-the-Art Facility in Downtown Erie

If you're looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit.