Fiber Optics Install & Service Technician

Velocity Network; Erie (Erie County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts/Section 125

401(k) Savings Plan with company match

Life Insurance

Short Term Disability Insurance

Paid Time Off

Sick Time

Paid Holidays

Employee Assistance Program

On-Site Fitness Facility

Free Parking

Job summary

Velocity Network is seeking a Fiber Optics Installer and Service Technician in Erie, PA to install, test, repair, and maintain internet, video and phone services for customers at their homes. You will perform construction work, install wiring, and connect customer equipment while ensuring high quality service and customer satisfaction.

The role requires strong communication, problem-solving skills, and the ability to work independently with a satisfactory DMV record.

Qualifications

• Excellent communication skills and ability to problem solve.
• Ability to work independently and manage time effectively.
• Satisfactory DMV record.
• Experience with DSL, Fiber, Telco or home internal wiring preferred.

Responsibilities

• Install, test, repair, and maintain internet, video, and phone services at customer homes.
• Perform construction work including digging holes and running fiber lines underground.
• Install, rearrange, and maintain inside wiring and customer equipment.
• Identify and meet customer requirements for installation and repair.
• Review underground and aerial cable records and maps.
• Maintain and review system documentation.

Skills

Communication skills

Problem solving

Job description

Velocity Network is seeking a Fiber Optics Installer and Service Technician in Erie, PA to install, test, repair, and maintain internet, video and phone services for customers at their homes. You will perform construction work, install wiring, and connect customer equipment while ensuring high quality service and customer satisfaction.

The role requires strong communication, problem-solving skills, and the ability to work independently with a satisfactory DMV record.