Fiber Optical Repair Technician (Trenton, SC)

eositsolutions; Trenton (SC); On-site; USD 80,000 - 100,000; Full time

Job summary

EOS IT Solutions is seeking a Fiber Optical Repair Technician to repair, restore, and maintain fiber optic infrastructure. You will perform splicing, testing, and troubleshooting for both single-mode and ribbon fibers in high-availability environments.

The role requires expertise with OTDR/OLTS, power meters, fusion splicers, and other diagnostic tools, with a focus on rapid restoration and adherence to SLAs. On-call rotations and cross-team collaboration are expected.

Qualifications

• 5+ years' experience in fiber optic repair, splicing, testing, and restoration - including live-network work.
• Proficient with advanced test and repair equipment: OTDR, OLTS, power meter, fusion splicer, fiber identifier, and inspection scopes.
• Strong ability to interpret OTDR traces and loss readings for accurate fault localization.
• Knowledge of fiber types, connectors, and splice protection methods.

Responsibilities

• Perform fault isolation and repairs on fiber optic cables and connectors from fault detection to service restoration.
• Conduct emergency restorations and planned maintenance with strict SLA adherence.
• Perform single and ribbon fiber splicing within various infrastructure components and casework.
• Prepare cables: jacket stripping, buffer access, fiber cleaning, cleaving, splicing, and protection.
• Use precision tools and ensure high-quality workmanship; minimize service disruption during repairs.
• Operate OTDRs and testing instruments; verify post-repair loss and reflectance; review traces.

Skills

Fiber optic repair

Splicing

Troubleshooting

OTDR interpretation

Safety compliance

Tools

OTDR

OLTS

Power meter

Fusion splicer

Fiber identifier

Inspection scopes

Job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

Role Overview:

The Fiber Optical Repair Technician is responsible for the repair, restoration, and maintenance of fiber optic infrastructure, including splicing, testing, and troubleshooting of both single-mode and ribbon fiber cables. This role ensures the rapid restoration of network services and supports ongoing operational excellence in high-availability environments. The ideal candidate will demonstrate exceptional technical competency, situational awareness in live network environments, and the ability to lead or coordinate complex restoration efforts under pressure.

Key Responsibilities

Fiber Repair & Restoration

• Perform fault isolation and repairs on fiber optic cables and connectors, from initial fault detection through to full service restoration.
• Conduct both emergency restorations and planned maintenance activities with strict adherence to SLAs.
• Conduct single and ribbon fiber splicing within Meet-Me Vaults (MMVs), splice cases, and central Optical Distribution Frames (ODFs).
• Perform full cable preparation: jacket stripping, buffer tube access, fiber cleaning, cleaving, splicing, and protection.
• Use precision tools (fusion splicer, VFL, fiber identifiers) and ensure high-quality workmanship throughout.
• Adhere to live traffic handling procedures and ensure minimal service disruption during repairs.

Testing & Troubleshooting

• Operate advanced fiber testing instruments (OTDR, OLTS, power meters, microscopes, and inspection scopes).
• Conduct post-repair verification, including loss testing, reflectance analysis, and trace review.
• Accurately interpret OTDR traces and locate break points, microbands, or connector faults.
• Perform in-depth root cause analysis on recurring or systemic network issues.
• Implement corrective and preventive measures to improve reliability and reduce fault recurrence.

Documentation & Compliance

• Maintain accurate records of repair activities, test results, and maintenance logs.
• Comply with relevant industry standards (ITU-T, FOA, BICSI, TIA/EIA, NEC) and local safety regulations.
• Support audits and quality assurance processes as required.

Collaboration & Leadership

• Work closely with field operations, network engineers, and project managers to coordinate repair activities.
• Provide guidance, mentorship, and on-the-job training to junior team members.
• Participate in on-call rotations and respond to network outages within defined SLAs (e.g., 4-hour response for emergencies).
• Communicate clearly with internal teams and clients during critical incidents, providing real-time updates and restoration progress reports.

Continuous Improvement

• Stay current with the latest fiber optic technologies, repair techniques, and industry best practices.
• Participate in technical training, cross-functional workshops, and skill enhancement initiatives.
• Contribute to the refinement of standard operating procedures (SOPs) and restoration workflows.

Required Skills & Experience

Technical Expertise

• 5+ years' experience in fiber optic repair, splicing, testing, and restoration - including live-network work.
• Proficient in using advanced test and repair equipment: OTDR, OLTS, power meter, fusion splicer, fiber identifier, and inspection scopes.
• Strong ability to interpret OTDR traces, event tables, and loss readings for accurate fault localization.
• Deep knowledge of fiber types, connector standards (LC, SC, MPO, MTP), and splice protection methods.
• Experience with both single-mode (OS1/OS2) and multi-mode (OM3/OM4/OM5) fibers.
• Familiarity with high-count and ribbon fiber systems (864+, 1728+, etc.) and mass fusion techniques.
• Skilled at working in both OSP (outside plant) and ISP (inside plant) conditions.

Network & Infrastructure Understanding

• Awareness of data center physical infrastructure, structured cabling systems, and routing standards.
• Understanding of Layer 1 principles, optical signal flow, and basic network architecture for troubleshooting.
• Experience restoring and maintaining backbone, metro, or enterprise optical networks.

Diagnostic & Analytical Skills

• Ability to perform detailed fault isolation under time pressure.
• Experience conducting root cause analysis and contributing to failure analysis reports.
• Capable of identifying environmental and mechanical stress factors affecting fiber reliability.

Safety, Quality & Compliance

• Comprehensive understanding of laser safety, confined space procedures, lockout/tagou