Fiber Optic Technician – Customer Install & Support

Brightspeed; Kingsport (TN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive medical and dental insurance

401K plan with company match

Employee assistance program

Job summary

A telecommunications company in Kingsport, TN, is seeking a Customer Service Technician responsible for installing and maintaining high-speed internet and voice networks. Ideal candidates will have a high school diploma and skills in troubleshooting, technical support, and effective communication. This position requires working in various environments and the ability to lift heavy equipment. Join a company that values diversity, offers competitive compensation, and promotes overall wellness through comprehensive benefits.

Qualifications

• Must complete service tech boot camp training.
• Positive and professional appearance when communicating.
• Accountability and dependability are required.

Responsibilities

• Install, maintain, and troubleshoot networks.
• Perform maintenance on outside plant facilities.
• Climb poles and dig up and bury cable.

Skills

Ability to distinguish colors

Ability to handle 28 foot extension ladders

Basic computer skills

Ability to work in confined spaces

Teamwork

Active Listening

Active Learning

Education

High School diploma or equivalent

Job description

A telecommunications company in Kingsport, TN, is seeking a Customer Service Technician responsible for installing and maintaining high-speed internet and voice networks. Ideal candidates will have a high school diploma and skills in troubleshooting, technical support, and effective communication. This position requires working in various environments and the ability to lift heavy equipment. Join a company that values diversity, offers competitive compensation, and promotes overall wellness through comprehensive benefits.