Fiber Optic Installer & Network Troubleshooter

Motive Holding Companies LLC; Escondido (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Compensation: $30-35/hr

Job summary

Motive Holding Companies LLC in Escondido, CA is seeking a motivated Fiber Installation Technician to install, activate, troubleshoot, and maintain fiber services for residential and commercial customers. This field role requires hands-on technical skills and a commitment to customer service.

You will work outdoors, on ladders, attics, crawl spaces, and may handle after-hours calls. The role offers a dynamic environment with emphasis on safety, teamwork, and high-quality service delivery.

Qualifications

• High school diploma or GED.
• Valid driver's license with a clean driving record.
• Ability to work outdoors in varying weather conditions.
• Ability to lift up to 75 pounds and climb ladders.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent customer service and communication abilities.

Responsibilities

• Install fiber-optic internet at customer locations.
• Run, secure, and route fiber cables inside and outside premises.
• Perform fiber termination, connectorization, and testing.
• Configure and activate customer equipment (ONTs, routers, Wi‑Fi).
• Conduct service testing for optimal signal quality and network performance.
• Troubleshoot and resolve service issues and equipment failures.
• Educate customers on equipment operation and service features.
• Complete installation and service documentation using mobile devices.
• Maintain company vehicles, tools, and equipment safely.
• Follow safety procedures and industry best practices.
• Participate in after-hours on-call rotations.

Skills

Customer service

Mechanical aptitude

Troubleshooting

Time management

Attention to detail

Independent worker

Education

High school diploma or GED

Job description

Motive Holding Companies LLC in Escondido, CA is seeking a motivated Fiber Installation Technician to install, activate, troubleshoot, and maintain fiber services for residential and commercial customers. This field role requires hands-on technical skills and a commitment to customer service.

You will work outdoors, on ladders, attics, crawl spaces, and may handle after-hours calls. The role offers a dynamic environment with emphasis on safety, teamwork, and high-quality service delivery.