Fiber Install Technician II

Clevelandchamber; Cleveland, Northern (TN, KY); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Cleveland Utilities Authority seeks a Fiber Install Technician II to troubleshoot and install residential and commercial services in the Cleveland, TN area. The role includes in-home CAT6 cabling, Wi-Fi setup, and advanced commercial networking such as VLANs and Carrier‑Grade Ethernet.

FTTH tasks and safety compliance are expected. Ideal candidates have a CDL Class A with N, fiber splicing or OSHA 10/30 certification, and 2+ years in telecom installation.

Qualifications

• High school diploma or GED is required.
• Valid Class A CDL with N endorsement required.
• Certification in fiber splicing or safety (OSHA 10/30) is required.
• Two plus years in telecommunications, networking or related technical installation work.
• Hands-on experience with CAT6 cabling, Wi‑Fi setup and residential service troubleshooting.
• Familiarity with VLAN configuration in commercial environments.
• Experience with Carrier-Grade Ethernet and voice services (HPBX, PRIs).
• FTTH installation and fiber termination is preferred.

Responsibilities

• Troubleshoot and repair residential internet and phone installations.
• Perform in-home CAT6 cabling and terminations.
• Set up and configure Wi‑Fi networks.
• Install and maintain commercial internet and phone services.
• Implement VLANs, Carrier‑Grade Ethernet, HPBX, PRIs for businesses.
• Complete FTTH deployments as needed.
• Maintain safety and quality standards.

Skills

CAT6 cabling

Wi-Fi setup

Network fundamentals

VLAN configuration

FTTH installation

Fiber termination

Education

High school diploma or GED

Commercial Driver’s License Class A with N endorsement

Fiber splicing certification

OSHA 10/30 certification

Tools

Fiber testing tools

Cable certifiers

OTDRs

Microsoft Office

Job description

Cleveland Utilities Authority, a municipal utility providing electric, water, wastewater and fiber services to the Cleveland, Tennessee/Bradley County area, is seeking Fiber Install Technician II to handle troubleshooting and installation for both residential and commercial internet and phone services. Responsibilities include in-home troubleshooting involving CAT6 cabling, Wi‑Fi setup, and related services, as well as commercial installations ranging from standard setup to advanced solutions such as VLANs, Carrier‑Grade Ethernet, HPBZ, PRIs, and other voice services.

ESSENTIAL FUNCTIONS:

• Troubleshoot and repair residential internet and phone service installations.
• Perform in-home cabling, including CAT6 installation and terminations.
• Set up and configure Wi‑Fi networks for optimal performance.
• Install and maintain commercial internet and phone services.
• Implement advanced commercial networking solutions, including VLANs, Carrier‑Grade Ethernet,HPBX, PRIs, and other voice services.
• Complete FTTH (Fiber to the Home) installations as needed.
• Ensure all work meets company quality standards and adheres to safety protocols.
• Work independently or as part of a crew to meet project timelines.
• Maintain accurate records of work performed and materials used.
• Perform other duties as directed by the supervisor.

JOB REQUIREMENTS:

• High school graduate or GED (general education degree): Required.
• Valid Class “A” Commercial Driver’s License with an “N” endorsement.
• Certification in fiber splicing, safety (OSHA 10/30), or telecom fieldwork.
• Two plus years’ experience in the following:
• Hands-on experience in telecommunications, networking or related technical installation work.
• Proven experience with cAT6 cabling, Wi‑Fi setup and troubleshooting residential internet/phone services.
• Familiarity with commercial networking environments, including VLAN configuration.
• Carrier-Grade Ethernet, and business-class voice services (HPBX, PRIs).
• Prior experience with FTTH (fiber to the home) installation and fiber termination, preferred.
• Experience using networking testing tools, cable certifiers, and optical time-domain reflectometers (OTDRs) a plus.
• Proficient use of Microsoft Office
• Physical ability to climb and do heavy manual work.

AN EQUAL OPPORTUNITY EMPLOYER