Fiber Broadband Technician - Install & Repair (Omaha Metro)

Great Plains Communications, LLC; Omaha, Northern (NE, KY); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Rightfiber, formerly Great Plains Communications, is seeking experienced Broadband Technicians for the Omaha metro area (Omaha, Bellevue, Blair, Fremont). You will install and repair internet, phone, and TV services for residential and business customers while representing the brand with excellent customer service.

Requirements include 1–7 years in a related field, ability to work rotating weekends and on-call, a valid driver’s license, and lifting up to 50 lbs.

Qualifications

• 1–7 years of related experience in field service.
• Basic knowledge of electronics and testing equipment.
• Fiber fusion splicing and provisioning experience is a plus; training provided.

Responsibilities

• Install, splice, and repair internet, phone, and TV services over coax, copper and fiber.
• Maintain mainline coax and fiber systems to ensure high performance.
• Promote company products and services while delivering outstanding customer support.
• Interpret and complete staking sheets, work orders, maps, and cable counts.
• Operate company vehicles and equipment, work non-standard hours, including nights/weekends/call-outs.

Skills

Customer service

Troubleshooting

Communication skills

Electrical knowledge

Education

High School diploma or equivalent

Tools

EXFO Light meters

Volt-Ohm meters

Job description

Rightfiber, formerly Great Plains Communications, is seeking experienced Broadband Technicians for the Omaha metro area (Omaha, Bellevue, Blair, Fremont). You will install and repair internet, phone, and TV services for residential and business customers while representing the brand with excellent customer service.

Requirements include 1–7 years in a related field, ability to work rotating weekends and on-call, a valid driver’s license, and lifting up to 50 lbs.