Ferraro's Host - Part time

Four Seasons; Hawaii; On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Hourly wage $28.62

Medical benefits

401(k)

Paid time off

Training and development

Employee travel program

Dry cleaning for uniforms

Employee meals

Job summary

Four Seasons Maui is hiring a Ferraro’s Host to greet and seat guests, coordinate reservations and respond to inquiries in a courteous, efficient manner within the Food & Beverage division.

The role requires at least one year of F&B service experience, basic computer and reservations system skills, and strong English proficiency. It is a part-time position with opportunities for growth across the hotel’s dining program.

Qualifications

• Minimum one year food & beverage service or related work.
• Working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel.
• Knowledge or the ability to operate computer equipment and the reservations system.
• Reading, writing and oral proficiency in the English language.
• Tuberculosis Clearance.

Responsibilities

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

Skills

Food & Beverage Service

Reservations System

English Proficiency

Tools

Reservations System

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Ferraro’s Host

Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. This role is part of the Food & Beverage Division, reporting to the Ferraro’s Management Team. Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

What You Will Bring

• Minimum one year food & beverage service or related work.
• Requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel. Working knowledge is generally learned on-the-job.
• Requires knowledge or the ability to operate computer equipment and the reservations system.
• Requires reading, writing and oral proficiency in the English language.
• Tuberculosis Clearance

What To Expect

• Part time schedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer You

• Hourly Rate: $28.62
• Comprehensive benefits package (Including Medical, 401(k), Roth, etc)
• Paid time off including Vacation, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Four Seasons is an Equal Opportunity, Affiliation Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf