Ferman BMW Palm Harbor- Part Time Receptionist

Ferman Sunshine Motors INC; Palm Harbor (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Ferman Sunshine Motors INC in Palm Harbor, FL seeks a courteous Store Receptionist to be the first contact for guests and visitors. You will answer calls, greet guests, route inquiries, and support daily front-office operations to maintain a welcoming dealership environment.

The role requires strong communication, multitasking, and basic computer skills. On-the-job training provided; previous automotive or dealership experience is a plus but not required.

Qualifications

• Strong guest service and communication skills.
• Professional appearance and friendly demeanor.
• Ability to multitask in a fast-paced environment.
• Basic computer and phone system proficiency.
• Strong organizational skills and attention to detail.
• Ability to remain calm and professional under pressure.
• Dependable and punctual work habits.

Responsibilities

• Greet guests and visitors in a professional and courteous manner.
• Answer and route incoming phone calls to appropriate departments.
• Provide basic dealership information and assist guests with general inquiries.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Receive and distribute mail, packages, and deliveries.
• Assist with scheduling appointments and coordinating guests requests as needed.
• Support administrative tasks such as data entry, filing, and document organization.
• Maintain accurate records and ensure proper handling of confidential information.
• Monitor customer flow and direct guests to appropriate departments or personnel.
• Assist management and office staff with clerical duties as assigned.
• Follow dealership policies, procedures, and guest service standards.

Skills

Guest service

Communication skills

Multitasking

Organizational skills

Professional appearance

Punctuality

Calm under pressure

Education

High school diploma or equivalent

Tools

Phone system

Job description

Description

Position Summary

The Store Receptionist serves as the first point of contact for guests and visitors at the dealership. This role is responsible for providing professional guest service, answering incoming calls, directing inquiries, and supporting daily administrative operations to ensure a welcoming and efficient front office environment.

Essential Duties and Responsibilities

• Greet guests and visitors in a professional and courteous manner.
• Answer and route incoming phone calls to appropriate departments.
• Provide basic dealership information and assist guests with general inquiries.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Receive and distribute mail, packages, and deliveries.
• Assist with scheduling appointments and coordinating guests requests as needed.
• Support administrative tasks such as data entry, filing, and document organization.
• Maintain accurate records and ensure proper handling of confidential information.
• Monitor customer flow and direct guests to appropriate departments or personnel.
• Assist management and office staff with clerical duties as assigned.
• Follow dealership policies, procedures, and guest service standards.

Requirements

Qualifications

• Strong guest service and communication skills.
• Professional appearance and friendly demeanor.
• Ability to multitask in a fast-paced environment.
• Basic computer and phone system proficiency.
• Strong organizational skills and attention to detail.
• Ability to remain calm and professional under pressure.
• Dependable and punctual work habits.

Education and Experience

• High school diploma or equivalent required.
• Previous receptionist, customer service, or administrative experience preferred.
• Automotive dealership experience is a plus but not required.
• On-the-job training provided for qualified candidates.

Physical Requirements

• Ability to sit or stand for extended periods.
• Frequent use of phone, computer, and office equipment.
• Ability to lift up to 15-20 pounds occasionally.
• Ability to perform repetitive administrative tasks such as typing and filing.
• Ability to communicate clearly in person and over the phone.

Work Environment

Work is performed in a dealership front office or reception area with frequent guest interaction, phone communication, and administrative activity in a structured, fast-paced environment.

Equal Employment Opportunity Statement

The Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required for this position. Management reserves the right to modify, add, or remove duties and assign other responsibilities as necessary.