FEMA Program Delivery Specialist: Field & Claims

CDM Smith; Smyrna (DE); On-site; EUR 75,000 - 157,000; Full time

Job summary

CDM Smith is seeking a field-oriented Public Assistance coordinator in the United States to support FEMA programs, collect data, liaise with applicants, and coordinate site inspections. The role emphasizes compliance and client service.

Candidates must be a US citizen, able to obtain a FEMA badge, hold a high school diploma, have 5 years in-field experience (2 with a bachelor’s), and be willing to travel 100% with a valid driver's license.

Qualifications

• Must be a U.S. citizen and able to obtain a FEMA badge.
• Excellent organization and prioritization skills.
• Strong attention to detail and customer service.
• Excellent written and oral communication.
• Able to adapt to change and work flexibly.
• Domestic travel is required.

Responsibilities

• Collects, coordinates and reviews applicant data to determine eligibility and priority of assignments.
• Supports communication with the applicant about their status and coordinates with FEMA.
• Participates in the claims process, reviews damage details and may evaluate eligibility.
• Assists with site inspections to validate damage for FEMA grant delivery.
• Must be a U.S. Citizen and able to obtain a FEMA Badge with background checks.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Adaptability

Customer service

Education

High School Diploma or equivalent

Job description

CDM Smith is seeking a field-oriented Public Assistance coordinator in the United States to support FEMA programs, collect data, liaise with applicants, and coordinate site inspections. The role emphasizes compliance and client service.

Candidates must be a US citizen, able to obtain a FEMA badge, hold a high school diploma, have 5 years in-field experience (2 with a bachelor’s), and be willing to travel 100% with a valid driver's license.