Feedback Synthesis Specialist - Remote | Upto $120/hr

mercor; United States; Remote; USD 110,000 - 165,000; Part time

Job summary

Mercor is seeking a contract evaluator to perform user and customer research and to synthesize structured feedback that guides AI artifacts and model performance. You will evaluate documents, rubrics, and outputs, and provide clear written critiques tailored for product and research teams.

Required are 5+ years of relevant experience, native or professional English, and strong command of MS Office and Google Workspace (Slides).

Qualifications

• 5+ years of relevant professional experience in User/customer research and feedback synthesis.
• Native or professional fluency in English.
• Proficiency in Microsoft Office and Google Workspace, especially Slides.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to enhance AI work products.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and improve AI model performance.

Skills

5+ years of relevant experience in UX

English fluency

Education

Advanced degree (Master's or higher)

Tools

Microsoft Office

Google Workspace (Slides)

Google Slides

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: User/customer research and feedback synthesis

Evaluator Type: Contract

Compensation: $80–$120/hour

Location: Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to enhance AI work products.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and improve AI model performance.

Must-Have

• 5+ years of relevant professional experience in User/customer research and feedback synthesis.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace , especially Slides.

Preferred

• Advanced degree (Master's or higher) from a reputable institution.