Feed Customer Service Representative

AgState; Sheldon (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K Match

Pension plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off accrual

Employee discounts

Job summary

AgState is seeking a Feed Customer Service Representative in Sheldon, IA to deliver exceptional customer service and manage clerical tasks for the Feed Location. You will handle counter and phone inquiries, process orders, and assist with grain contracts and settlements in a safety-conscious environment.

The role emphasizes accuracy, compliance with regulations, and teamwork alongside a stable benefits package in a family-friendly agricultural company.

Qualifications

• AA or equivalent from two-year college or technical school, or 2–3 years related experience.
• Valid Driver License.
• Our values ~ RISE: Respect, Integrity, Safety, Excellence.

Responsibilities

• Respond to customer inquiries at the counter and by phone regarding statements, sales, bids, grain contracting, pricing, and history.
• Take customer orders and ensure accuracy.
• Prepare customer grain contracts, settlements, and issue grain settlement checks as needed.
• Abide by state and federal rules, monitor grain contracts for compliance and ensure no lien on government hold.
• Prepare feed orders, purchase/work orders, to mill, invoice feed, and input grain transfers; track feed ingredients and lot movements.
• Weigh incoming and outgoing loads at scale; record grades and file tickets.
• Demonstrate work habits that support the team concept within the organization.
• Cultivate a fun and safe workplace for AgState employees and customers.

Skills

Customer service

Computer skills

Spreadsheets

Basic accounting

Education

Associate degree or equivalent

Valid Driver License

Tools

Microsoft Excel

Accounting software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Feed Customer Service Representative

Full Time Clerical Sheldon, IA, US

4 days ago Requisition ID: 1523

Feed Customer Service Representative

AgState is currently seeking a Feed Customer Service Representative. Do you enjoy servicing customers? Do you enjoy working with computers, spreadsheets, and performing basic accounting work? Are you a hard worker with a desire to learn and grow in your career? Join our team today!

This is a great opportunity for candidates interested in working with agriculture and providing exceptional customer service to our producers. You will find a team atmosphere committed to safety and excellent customer service, along with a stable career that offers outstanding benefits!

SUMMARY

Under the direction of the Feed Q & A Manager, you will complete various administrative functions for our Feed location and Feed Division and will be responsible for establishing professional customer relationships.

ESSENTIAL FUNCTIONS

• Provide outstanding customer service by responding to customer inquiries at the counter and over the phone regarding such things as statements, sales, bids, grain contracting, pricing questions, grain offers and options, historical account activity, selling, etc.
• Take customer orders and ensure accuracy.
• Prepare customer grain contracts, settlements, and issues grain settlement checks, as needed.
• Abide with state and federal rules and regulations, monitors grain contracts to ensure compliance and make sure there is no lien on government hold.
• Prepare feed orders, purchase orders, work orders to mill, invoice feed, outgoing grain and prepare/input grain transfers, lot tracking for feed ingredients, track grain movement.
• Weigh incoming and outgoing loads at scale, record grades, input scale tickets, and file tickets.
• Demonstrate work habits that develop, build and support the team concept within the organization.
• Cultivate a fun and enjoyable workplace for AgState’ employees and customers .

EDUCATION AND REQUIREMENTS

• Associate degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
• Valid Driver License

**Our values ~ RISE: Respect- ~ Integrity ~ Safety ~ Excellence **

AgState offers a generous benefits package including 401K Match or Defined Benefit (Pension) Retirement Plan, Medical, Dental, Vision, Life Insurance, Salary Continuation, Long Term Disability, Supplemental Insurance, Career Growth and Development Opportunities, Employee Assistance Program (EAP), Education Assistance, Employee discounts and local discounts, Paid Holidays, Clothing Allowance, and a generous Paid Time off Accrual.

Equal Opportunity Employer - we work hard to embrace diversity and inclusion and encourage employees at AgState to bring authenticity to work every day.