Federal Work-Study: Student Worker- Involvement Assistant

Texas A&M University; Commerce (TX); On-site; USD 11,365 - 16,186; Part time

Job summary

Texas A&M University is seeking a Federal Work-Study Student Worker for the Involvement Assistant role in Commerce, Texas. This position involves providing top-notch customer service to students and visitors, assisting with student engagement processes, and supporting daily operations of the Student Involvement Center.

The ideal candidate will possess strong interpersonal skills, be dependable, and maintain a positive attitude. Work-study permit and educational commitments apply. This position offers $10 per hour with flexible hours, up to 19 hours per week.

Qualifications

• Work-study permit required.
• Cover letter and resume/CV needed.
• List of three references and class schedule required.

Responsibilities

• Provide front-desk coverage and customer service.
• Assist students with involvement processes and information.
• Support the daily operations of the Student Involvement Center.
• Distribute mail/packages and handle administrative tasks.
• Complete assigned projects and support staff as needed.

Skills

Strong customer service and interpersonal skills

Clear verbal and written communication

Dependability and punctuality

Ability to multitask and stay organized

Basic knowledge of Microsoft Office

Interest in campus involvement

Job description

Job Title

Federal Work-Study: Student Worker - Involvement Assistant

Location

Commerce, Texas

Job Type

Student Worker (Work-Study Only)

Pay

$10 per hour, bi‑weekly pay

Hours

Minimum 15 hours/week (up to 19 hours/week)

Position Description

The Involvement Assistant serves as a front‑line representative of the Office of Student Engagement and supports the daily operations of the Student Involvement Center. This role focuses on providing excellent customer service while assisting students with basic involvement processes and promoting campus engagement opportunities.

Key Responsibilities

• Provide front‑desk coverage and deliver high‑quality customer service to all visitors, students, and staff.
• Answer phones, respond to questions, and direct individuals to appropriate resources.
• Assist students and organizations with involvement processes, including re‑registration of student orgs, event procedures, resource check‑out/check‑in, and general questions about starting a student organization.
• Support the daily operations of the Student Involvement Center, including space upkeep and resource management.
• Assist with social programming and engagement initiatives led by the Office of Student Engagement.
• Distribute incoming mail/packages and assist with basic administrative tasks.
• Complete assigned projects and support professional staff as needed.
• Fulfill other duties as assigned.

Expectations & Outcomes

• Maintain regular communication and attend staff meetings with the OSE team.
• Serve as a positive role model for students and peers.
• Demonstrate professionalism, reliability, and accountability.
• Build positive working relationships with students, staff, and campus partners.
• Be flexible, proactive, and maintain a positive, team‑oriented attitude.

Preferred Qualities & Skills

• Strong customer service and interpersonal skills.
• Clear verbal and written communication.
• Dependability and punctuality.
• Ability to multitask and stay organized in a fast‑paced environment.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook, Teams).
• Interest in campus involvement and student engagement.

Application Requirements

• Work‑study permit.
• Cover letter.
• Resume/CV.
• List of three references.
• Class schedule.

Security

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity Statement

Equal Opportunity/Veterans/Disability Employer. All applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.