Admissions Counselor

Naropa University; Boulder (CO); Hybrid; USD 43,000 - 53,000; Full time

Job summary

Naropa University’s Admissions team at Nalanda Campus in Boulder seeks an Admissions Counselor to represent the university to prospective students, build relationships, and convert inquiries into enrollments.

The role requires 1–2 years in higher education or related fields, a Bachelor's degree, strong MS Office skills, and a willingness to travel regionally in a hybrid work setup.

Qualifications

• 1–2 years of applicable/relevant experience in higher education, customer service, sales, or related field.
• Intermediate to advanced knowledge of Microsoft Office Suite, Microsoft Outlook, data entry/management and social platforms.
• Valid Driver’s License with good driving record and ability to travel locally/regionally.
• Without a Bachelor’s degree, five years of admissions experience may be considered.

Responsibilities

• Manages personal portfolio of student applicants including recruitment, inquiry to enrollment.
• Represents the University at visits, fairs, open houses and admissions events.
• Provides on-campus interviews and information sessions; conducts campus tours.
• Maintains accurate student records and reports admissions KPIs.
• Acts as DSO for international students and supports diverse applicant groups.

Skills

Customer service

Communication

Presentation skills

Teamwork

Education

Bachelor’s degree

Tools

MS Office

Outlook

Data entry

Job description

Position Title: Admissions Counselor
# of Positions to Fill: 1
Department/Program: Admissions 62100
Remote Work Authorization: Hybrid
Campus Location: Nalanda Campus
Reports to: Associate Director of Admissions
FLSA Classification: Exempt/Salaried
FTE: 100% (40 hrs/week)
Compensation: $20.67-$25.48 per hour
Application deadline 11/1 or until filled

Job Summary

Reporting to the Associate Director of Admissions, the Admissions Counselor will represent Naropa University to prospective students and organizations and works to increase inquires and convert applications into enrolled students. The successful Admissions Counselor will exhibit superior customer service and professionalism throughout daily interactions and communications with students, including interviews, phone calls, email and information sessions. Implements recruitment strategies to reach prospective students through events, referrals, online and print communications, and outreach to external individuals and groups. Must demonstrate an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators and staff.

Job Duties & Responsibilities

Recruitment

• Manages personal portfolio of student applicants, including but not limited to recruitment, inquiry conversion, application review, financial aid counseling, and yield work.
• Develops and maintains relationships with prospective students and families from the inquiry stage throughout the application process utilizing various networking and communication tactics and platforms.
• Represents the University at various recruiting events: school visits, fairs, open houses and receptions.
• Present workshops for high school students.
• Plans and executes regional and national recruiting trips, including scheduling, travel accommodations, budget management, database entry, and follow-up.
• Provides on-campus interview sessions.
• Hosts group and individual information sessions and offers campus tours as required.
• Maintains up-to-date information on Naropa’s programs, planning and policies through attendance at performances and student club meetings, networking with students and colleagues, and participation on University committees and sub-committees.
• Stays up-to-date on best practices in the admissions/enrollment management field via list-serves, conference attendance, and research with particular attention to international, transfer, veteran, and returning student fields.
• Acts as Designated School Official, including but not limited to participation in SEVIS training, reviewing documentation for international students, and issuing immigration documents.
• Provides recruitment leadership for one or more of the following prospective student segments: veterans, international students, first‑generation college students, students of color.
• Provides on‑campus admissions event coordination and execution.
• Stays up-to-date on matters related to the ADA and student accessibility.
• Other duties as necessary.

Data Management & Reporting

• Maintains accuracy of student records in institutional databases, including biographical information, test and education records, etc.
• Continuously collects admissions data based on KPIs identified by Vice President of Marketing and Enrollment Management.
• Assembles and reports on data in relation to University and departmental strategic goals.

What Naropa Requires…

Educational requirement:

• Bachelor’s degree

Minimum length of prior applicable professional experience required:

• 1-2 years of applicable/relevant experience in higher education, customer service, sales, or a related field
• Intermediate to advanced knowledge of Microsoft Office Suite, Microsoft Outlook, Explorer, data bas entry/management and social networking programs/platforms
• Valid Driver’s License unrestricted for at least 3 years, a satisfactory driving record, and ability to drive locally and regionally as part of work activities
• Without Bachelor’s degree, for consideration candidates must have minimum of five (5) years of prior experience as an Admissions Counselor at a college or university.

Other Experience, Knowledge, Skills, or Competencies Requirements?

• Experience working with students and families of diverse backgrounds underrepresented in higher education.
• Excellent interpersonal, organized analytical, and verbal and written communication skills.
• Strong presentation skills.
• High personal level of motivation, strong sense of initiative and self-direction.

What We’d Like You to Have…

• Education/training specific to role
• Prior experience in contemplative education
• Bilingual or conversant in Spanish

Naropa recognizes the following holidays throughout the year:

Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Fall Break, 4th Thursday and Friday in November, and Winter Break, the last two weeks in December encompassing the Christmas holiday as well as New Year’s.

Naropa’s health and welfare benefits include the following: medical, dental, vision, FSA, HSA, employer-paid short-term and long-term disability, employer-paid life insurance and accidental death and dismemberment, an employer-sponsored pre-tax retirement savings plan, and a variety of voluntary, employee-paid supplemental insurance plans.

A comprehensive benefits package is available to full-time employees who work a minimum of 30 hours each week. Employees who work 20 – 29 hours each week are eligible for only the employer-paid short-term & long-term disability, employer-paid life insurance & accidental death and dismemberment, and the retirement plan.

Employees who work fewer than 20 hours per week are eligible to participate in Naropa’s retirement plan only.

All regular full-time and part-time faculty and staff, including student workers, accrue sick leave benefits. Full-time and part-time staff positions accrue vacation and personal time. All leave accrual rates vary based on the position, hours worked, and years of service.

The University recognizes the importance of including its employees in its organizational mission and values and welcomes employees into the classroom to “touch the magic.” Specifically, regular employees are provided generous tuition remission opportunities for themselves and their family members.

Naropa University participates in the Council of Independent Colleges Tuition Exchange Program (CIC-TEP). CIC-TEP is a network of CIC colleges and universities willing to accept, tuition‑free, students from families of full‑time employees of other CIC participating institutions (full‑time as designated by the employer/institution). Additional information can be found here: https://www.cic.edu/member-services/tuition-exchange-program.

Naropa University is an equal opportunity, non-discriminatory employer and Title IX is a federal civil rights law that prohibits gender discrimination, sexual harassment, sexual and relationship violence. This law applies to all students, faculty, and staff.