Federal-Work Study Housing and Residence Life Office Support Assistant Student Position Only

CENTRAL OREGON COMMUNITY CLG

Bend (OR)

On-site

USD 1,767,000 - 2,517,000

Part time

3 days ago

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Benefits offered by this job

Federal Work-Study

Job summary

Central Oregon Community College in Bend, OR seeks a Federal-Work Study Housing and Residence Life Office Support Assistant (Student Position). The role provides front desk support, mail handling, and information to residents and staff during the academic year.

The position requires strong communication and confidentiality, with the opportunity to work within a residence hall community and gain experience in student services and administrative tasks.

Qualifications

Ability to communicate effectively with students, staff, and faculty from diverse backgrounds.
Ability to follow confidentiality policies and FERPA requirements.
Ability to provide accurate, detail-oriented front desk support and information.

Responsibilities

Receive, sort and route Wickiup Hall resident mail and packages.
Assist residents at the Front Desk and check out equipment.
Answer phones and transfer calls as needed.
Follow administrative procedures and maintain confidentiality.
Perform other office support duties as assigned.

Skills

Effective communication

Diversity awareness

Teamwork

Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Website editing

Desktop publishing

Job description

Federal-Work Study Housing and Residence Life Office Support Assistant *Student Position Only*

Position Title Federal-Work Study Housing and Residence Life Office Support Assistant *Student Position Only*

Classification Title

Hourly rate, Stipend, or Load Unit

Hourly rate, Stipend, or Load Unit $15.55/hour

Close Date

Open Until Filled Yes

Open Until Filled Notes

Open Until Filled Notes Open For 2026-2027 Academic Year

Position Type/Employee Class

Position Type/Employee Class Student Position

Instructor Status

Instructor Status Not applicable

Overtime Eligible Non-Exempt

FLSA Status

Campus Location

Primary Purpose

To provide services to residential students and provide assistance to the Administrative Assistant at the Residence Life Front Office desk coverage and overall duties.

Essential Duties and Responsibilities

Receive, sort and route Wickiup Hall resident mail and packages
Assist residents at the Front Desk by providing information about the college and Wickiup programming as well as checking out equipment
Answer phones and transfer calls as needed
Follow proper administrative and customer service procedures and policies
Maintain a high level of confidentiality
Other office support duties as assigned

Department Specific

Knowledge, Skills, and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

Ability to communicate effectively with students, staff, and faculty from diverse backgrounds.
Ability to manage conflicts within and/or between groups and to work in a team environment.
Ability to be accurate and detail oriented.
Ability to remain flexible and do different tasks on a daily basis.
Ability to provide consistent and dependable customer service.
Ability to develop strong working relationships with people from different cultural backgrounds and other aspects of human diversity.
Ability to use software programs and database systems which include Microsoft Office Suite, email, website editing, basic desktop publishing, and modern office equipment.
Ability to maintain confidentiality and adhere to FERPA and other confidentiality standards when accessing student records, including but not limited to room placements and contact information.

Ergonomic Requirements

Regular office hours are established between 8 am – 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.

Awarded and accepted Federal Work-Study for 2026-27
Meeting Satisfactory Academic Progress for financial aid.

Equivalency Statement

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.

Preferred Qualifications

Preferred Qualifications:

Experience living in a residence hall or similar community living environment.

EEO Statement

The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of education?
- No High School Diploma or GED
- High School Diploma or GED
- Professional Certification or License (not a degree)
- Associates Degree
- Bachelors Degree in Progress
- Bachelors Degree
- Masters Degree In Progress
- Masters Degree
- Ph.D. in Progress
- Ph.D.
- J.D.
- M.D.
- Other Doctorate Level Degree
* We recognize the value of skills, knowledge, and experience gained outside of formal education and paid employment. Applicants who do not meet minimum education and/or experience requirements but possess other qualifications or experience they feel are equivalent are encouraged to apply. Check the applicable box(es) below and explain in the next question why your education/experience should be considered equivalent. All applications are reviewed by a member of our Human Resources team. You will not be automatically eliminated by our recruitment software based on the box or boxes you check, as we are committed to a fair and thorough evaluation process.
- I meet all minimum requirements (education and experience) listed for this position.
- I do not meet the minimum education degree requirement(s).
- My degree is not in the required stated area(s).
- I have less than the minimum years' experience in the area(s) required.
* As a follow up to the previous question, explain how your education/experience should be considered equivalent to the minimum requirements. If you feel you meet all the stated minimum requirements, please put N/A. All applications are reviewed by a member of our Human Resources team. You will not be automatically eliminated by your response, as we are committed to a fair and thorough evaluation process.
(Open Ended Question)

In support of COCC’s commitment to diversity, equity, and inclusion, bilingual fluency in English and another language is considered a plus: Please list any languages other than English in which you are fluent (read and write)
(Open Ended Question)

* COCC employees must work and reside in the state of Oregon at the time their work is being performed. Are you, or will you be residing in the state of Oregon by the start date of this position?
- Yes
- No
* Are you a U.S. military veteran? COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans' preference in this recruitment process, you must upload your DD214 and 215 (215 if applicable) or certification that you expect to be honorably discharged from the military within 120 days of certifying veteran status as supporting documentation. You will have the opportunity to upload the document(s) in the next step of this application process.
- Yes, I am a veteran
- No, I am not a veteran
If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 and DD215 (if applicable) form(s) as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.
(Open Ended Question)

* The College CANNOT provide support or sponsorship of any type for visa applications and related paperwork for employment purposes. To be considered, applicants must already be authorized to begin work in the United States, be able to arrive in the country, and maintain work eligibility without the College’s sponsorship or support. Are you currently, or will you be, authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College’s sponsorship or support by the position’s start date?
- Yes, I am already or will be authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College’s sponsorship or support by the position’s start date.
- No.
* Background checks are required for all employees of COCC. Should an offer of employment be made to you and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC’s criminal history check policy can be found online in the General Procedures Manual, Section HR-2-1. Please indicate here if you will provide consent to the criminal history check when requested by the College
- Yes, I will provide my consent when requested
- No, I will not provide my consent when requested

Required Documents