Federal Work Study - Gamecock Guide (Fall 2026 - Spring 2027)

Jacksonville State University; Jacksonville (AL); On-site; USD 9,376 - 13,354; Part time

Job summary

Jacksonville State University is seeking student tour guides to lead campus tours and support the Admissions Office. You will greet visitors, assist with events, and handle calls and emails while upholding university branding.

The role requires active JSU enrollment, a minimum GPA, and Federal Work Study eligibility. Flexibility with class schedules and occasional training sessions are expected.

Qualifications

• Must be a JSU student enrolled in at least six hours per fall or spring semester.
• GPA of 2.00 or higher required for consideration.
• Must be eligible for Federal Work Study.
• Not a Dual Enrollment student.

Responsibilities

• Lead campus tours for individuals or groups as assigned.
• Answer phones and perform general office duties as needed.
• Represent Admissions during campus/recruitment events.
• Greet guests, check in for tours and support event flow.
• Take on additional duties as directed.

Skills

Public speaking

Punctuality

Interpersonal skills

Teamwork

Problem solving

Education

JSU student enrolled in at least six hours

GPA 2.00 or higher

Eligible for Federal Work Study

Not a Dual Enrollment Student

Job description

Department:

Admissions Office

Salary:

$8.25 per hour (max. 20 hours per week)

Schedule:

Varies, based on the students’ class schedule

Position Summary:

Interested in being a student tour guide? The Gamecock Student Tour Guides administer daily tours to potential students and families, along with university employees and partners! As a front facing student leader, the Gamecock Guides are expected to uphold university branding standards, both on and off the clock, while being able to confidently illustrate one’s university knowledge. Gamecock Guides may be required to work event days such as Admitted Student Days, Preview Days and undergo mandatory team training. When not administering a tour, the Gamecock Guides will be assisting with daily administrative tasks such as answering calls, emails, and providing excellent customer service practices.

This position will be under the direction of the Assistant Director of Campus Visits.

**Must be eligible for Federal Work Study. If uncertain of eligibility, please contact the Office of Financial Aid.

Duties & Responsibilities:

• Assist the Office of Campus Visits with campus tours (individual, group, special)
• Answer telephones and complete general office duties
• Participate in campus / recruitment events
• Responsible for greeting guests, check in for tours
• Additional duties as assigned

Minimum Qualifications:

• Applicants must be enrolled as a JSU student taking at least six (6) hours per fall or spring semester. (Requirements for international students below. *)
• If not a first-time student, the applicant must have a GPA of 2.00 or higher.
• Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript or printout of enrollment/GPA from MyJSU.
• Must be eligible for Federal Work Study.
• May not be a Dual Enrollment Student.

Preferred Qualifications:

Knowledge of:

• University mission/campus life
• Student resources
• Customer service
• Microsoft office (Outlook, Word, Excel)
• English grammar, spelling, and punctuation

Skills:

• Public speaking and vocal projection
• Punctuality and adaptability
• Interpersonal communication
• Team-oriented, problem-solving

Ability to:

• Speak in front of small/large crowds, command an audience
• Connect and communicate effectively with diverse populations
• Mobility across campus; lift up to 25 lbs.
• Be responsible for large groups of people
• Sell the University to a stranger

Notice Regarding International Students:

• International students on student visas are not eligible for Federal Work Study positions.
• Please visit the International Programs website for additional information: http://www.jsu.edu/international/index.html

Required Documents:

• Resume

Clery Notice:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, https://www.clerycenter.org/the-clery-act the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: https://www.jsu.edu/police/docs/cleryannualreport.pdf

Equal Employment Opportunity:

Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.