Federal Work-Study - Enrollment and Advising Assistant

Ivy Tech Community College; Columbus (IN); On-site; USD 17,908 - 23,419; Full time

Job summary

Ivy Tech Community College's Moravec Hall is seeking an administrative support specialist for Enrollment and Advising to help keep student processes on track. You will greet visitors, assist students (prospective and active), manage calendars and appointments, and perform data entry and records tasks across our systems.

This is an on-site role supporting student outreach campaigns. Requirements include completing FAFSA demonstrating financial need and maintaining SAP status.

Responsibilities

• Front Desk Operations: Welcome and direct visitors at Moravec Hall desk.
• Assist students (prospective and active) with outreach campaigns.
• Provide administrative support including organizing information and data entry.
• Manage calendars and schedule appointments with appropriate members.
• Communicate appointment reminders to students for advising and enrollment.
• Utilize customer service techniques to greet and assist students and visitors.
• Execute data entry and record keeping tasks accurately within appropriate software and systems.
• Participate in outreach campaigns by engaging students through phone, email, or other platforms.
• Support enrollment, registration, and retention initiatives.

Job description

Administrative support position for Enrollment and Advising staff and visitors. Apply organizational and time management skills to support academic processes, data and appointment management, and workflow coordination.Duties and ResponsibilitiesFront Desk OperationsWelcome and direct visitors at Moravec Hall deskWork with students both prospective and active to help with student outreach campaignsProvide administrative support including organizing information and data entryManage calendars and schedule appointments with appropriate membersCommunicate appointment reminders to students for advising and enrollmentStudent Support ServicesUtilize customer service techniques to greet, assist, and direct students and visitors in awelcoming and helpful mannerExecute data entry and record keeping tasks accurately within appropriate software andsystemsParticipate in outreach campaigns by engaging students through phone, email, or other platformsSupport enrollment, registration, and retention initiativeGENERAL QUALIFICATIONS•Completed FAFSA file demonstrating financial need•Maintain Satisfactory Academic Progress (SAP) statusPay Rate: $15/hrIvy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.