Federal Quality Assurance Analyst - Salesforce

Thunder, Inc; Tysons (VA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive Benefits

Stock options

Career growth opportunities

Flexible, remote-friendly

Job summary

Thunder, Inc. is seeking a Quality Assurance – Salesforce Federal Delivery professional in a remote/hybrid capacity with US-based flexibility and occasional in-person visits to Tysons Corner, VA.

The role focuses on testing functionality, performance, and security for complex Federal Salesforce Public Sector solutions, ensuring mission readiness and compliance with security requirements. The ideal candidate will have 7–10+ years in IT QA or project management, experience with Salesforce Gov

Qualifications

• Bachelor's degree required.
• 7–10+ years IT quality assurance or project management experience, preferably in large Federal environments.
• 3–5+ years testing programs that utilize Salesforce Gov Cloud Plus, Service Cloud, and/or Experience Cloud.
• US Citizenship required, with ability and willingness to obtain security clearance(s).
• Certifications such as PMP, CSM, or ISTQB preferred.

Responsibilities

• Comprehensive testing: design and implement test plans for functionality, performance, and security to meet Federal requirements.
• Security & Compliance QA: ensure Salesforce environments comply with Federal security standards and reporting requirements.
• Risk mitigation: identify critical risks and implement mitigation strategies for program success.
• Cross-functional collaboration: partner with architects, developers, and BAs to align Salesforce initiatives with architecture.
• Performance metrics: track quality metrics and report via program dashboards for Federal clients.
• Innovation validation: stay updated with Salesforce trends and validate innovative solutions for Federal clients.

Skills

QA testing

Security compliance

Stakeholder management

Cross-functional collaboration

Program governance

Gov Cloud Plus testing

Education

Bachelor's degree

Tools

Salesforce Gov Cloud Plus

Salesforce Service Cloud

Salesforce Experience Cloud

Agentforce

Job description

Quality Assurance – Salesforce Federal Delivery

Location: Remote/Hybrid (US-based, DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and Thunder offices in Tysons Corner, VA.

Employment Type: This is a contingent role based upon a successful bid award.

Role Summary: We’re seeking a QA Specialist who plays a key role in driving the successful delivery of complex Federal Salesforce Public Sector solutions by ensuring the highest standards of platform integrity. This role is accountable for testing functionality, performance, and security to ensure a high-quality, mission-ready product. Working closely with the Program Manager and Technical Architects, the QA Specialist ensures that every release meets mission objectives and rigorous contractual requirements. This position requires strong governance, planning capabilities, and experience operating within the rigorous security and compliance standards of cleared Federal delivery environments.

Responsibilities:

• Comprehensive Testing: Lead the design and implementation of test plans covering functionality, performance, and security to meet stringent Federal requirements.
• Security & Compliance QA: Ensure all technical deliverables and Salesforce environments comply with Federal security standards and reporting requirements.
• Risk Mitigation: Identify and elevate critical technical risks and issues proactively, implementing strategic mitigation strategies to ensure overall program success.
• Cross-Functional Collaboration: Partner with architects, developers, and Business Analysts (BAs) to validate that Salesforce Public Sector initiatives align with technical architecture.
• Performance Metrics: Track and report on quality performance metrics through transparent, timely communication and program dashboards for Federal clients.
• Innovation Validation: Stay updated with the latest Salesforce trends—including Agentforce and Government Cloud Plus—to validate innovative solutions for Federal clients.

Qualifications:

• US Citizenship Required, with ability and willingness to obtain security clearance(s).
• Bachelor's degree required.
• 7-10+ years of IT quality assurance or project management experience, preferably in large-scale Federal environments.
• 3-5+ years of proven experience testing programs that utilize Salesforce Government Cloud Plus, Service Cloud, and/or Experience Cloud.
• Technical Knowledge: Working knowledge of Agentforce and Salesforce AI capabilities, including the ability to validate autonomous agents within a secure environment.
• Stakeholder Management: Exceptional communication skills and the ability to lead cross-functional teams in cleared delivery environments.
• Strategic Thinking: Strong strategic planning, governance, and organizational skills to align technical solutions with business objectives.
• Certifications: PMP, CSM, or ISTQB certification preferred.

Why Thunder? Because You Deserve More Than Just a Job.

• A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
• Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

• Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
• Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
• Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
• People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.