Federal PMO Lead & Program Manager

ICF; Annapolis (MD); Hybrid; USD 118,807 - 201,971; Full time

Job summary

ICF is seeking an experienced Project Manager / PMO Lead to support delivery of a complex federal technology and data services program. Reporting to the Program Manager, you will manage day-to-day operations including schedule, staffing, risk tracking, governance, and cross‑functional coordination across engineering, product, data, cybersecurity, and service operations.

This hybrid role is based in the Washington DC metro area and requires US residency.

Qualifications

• Bachelor’s degree or equivalent required.
• 10+ years of experience in program or project management supporting federal technology, digital services, data, cybersecurity, or enterprise IT programs.
• Active PMP certification.
• ITIL Foundation certification or equivalent.
• U.S. Citizenship required due to federal contract requirements.
• Ability to obtain and maintain a Public Trust background investigation.
• Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US.

Responsibilities

• Support the Program Manager in day-to-day task order execution, including schedule management, staffing coordination, risk and issue tracking, and deliverable oversight.
• Maintain a task order-level view of progress, risks, dependencies, and resource utilization across all task areas and teams.
• Coordinate with technical leads across engineering, product, data, cybersecurity, and service operations to track commitments, flag delays, and ensure alignment with contractual requirements and client priorities.
• Prepare and maintain program governance materials, including portfolio reviews, monthly status reviews, quarterly program management reviews, and real-time dashboards.
• Support governance forums by preparing concise, decision-focused briefing materials and tracking decisions, actions, and follow-ups.
• Manage risk, issue, action item, and decision logs to ensure timely escalation, resolution, and follow-through.
• Apply ITIL-based service management and federal IT best practices, integrating the client’s Risk Management Framework and relevant federal standards across the service lifecycle.
• Support IV&V coordination, including access to required documentation, environments, technical artifacts, and schedules, and track remediation of IV&V findings.
• Support transition planning, onboarding, staffing readiness, and knowledge transfer activities.
• Drive continuous improvement using performance metrics, stakeholder feedback, lessons learned, and operational trend analysis.
• Apply data analytics and visualization to support program reporting and operational decision-making.

Skills

PMO leadership

Stakeholder management

Risk management

Cross-functional coordination

Communication skills

Education

Bachelor’s degree or equivalent

PMP certification

ITIL Foundation certification

Job description

ICF is seeking an experienced Project Manager / PMO Lead to support delivery of a complex federal technology and data services program. Reporting to the Program Manager, you will manage day-to-day operations including schedule, staffing, risk tracking, governance, and cross‑functional coordination across engineering, product, data, cybersecurity, and service operations.

This hybrid role is based in the Washington DC metro area and requires US residency.