Federal ITIL Change Management Engineer

ASM Research, An Accenture Federal Services Company; Frankfort (KY); On-site; USD 58,000 - 96,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Change Management Engineer to design, implement, and govern ITIL-aligned change processes for mission-critical systems in a regulated federal IT environment.

You will evaluate requests, conduct risk assessments, and ensure proper approvals, scheduling, implementation, and review to minimize disruption while maintaining auditability and compliance.

Qualifications

• Bachelor’s degree in an IT-related field or equivalent relevant work experience.
• 4–7 years of ITIL-based IT service management experience, with at least 4 years focused on change management.
• Comprehensive knowledge of ITIL change management and controlled change handling.

Responsibilities

• Design and maintain ITIL-based change management workflows from intake to post-implementation review.
• Evaluate change requests for risk, priority, regulatory impact, and scheduling.
• Chair or support change advisory board meetings; document decisions and track actions.

Skills

ITIL change management

Stakeholder coordination

Risk assessment

Audit/compliance

Education

Bachelor’s degree in IT-related field or equivalent

Tools

ServiceNow

Job description

ASM Research, An Accenture Federal Services Company, seeks a Change Management Engineer to design, implement, and govern ITIL-aligned change processes for mission-critical systems in a regulated federal IT environment.

You will evaluate requests, conduct risk assessments, and ensure proper approvals, scheduling, implementation, and review to minimize disruption while maintaining auditability and compliance.