Federal IT Technical Writer: Clear ITSM Docs & Guides

ASM Research, An Accenture Federal Services Company; Columbia (SC); On-site; USD 64,000 - 71,700; Full time

Job summary

A technology consulting firm is looking for a Technical Writer to develop, edit, and maintain user-focused documentation for IT operations within a federally regulated environment. The successful candidate will work closely with engineers and stakeholders to translate complex information into clear guides and procedures, ensuring compliance with federal standards. Experience in technical writing and knowledge of IT services is essential. Join a dynamic team dedicated to mission-critical systems.

Qualifications

• 0–3 years of experience in technical writing or related roles.
• Ability to translate complex information for varied audiences.
• Experience in agile or DevOps environments preferred.

Responsibilities

• Develop and maintain user-focused technical documentation.
• Translate complex technical information into clear user guides.
• Collaborate with engineers and stakeholders to ensure accuracy.

Skills

Technical writing

Editing

Collaboration

Attention to detail

Version control

Education

Bachelor’s degree in English, Technical Writing, or related field

Tools

Documentation tools (word processing, help-authoring tools)

Job description

A technology consulting firm is looking for a Technical Writer to develop, edit, and maintain user-focused documentation for IT operations within a federally regulated environment. The successful candidate will work closely with engineers and stakeholders to translate complex information into clear guides and procedures, ensuring compliance with federal standards. Experience in technical writing and knowledge of IT services is essential. Join a dynamic team dedicated to mission-critical systems.