Federal IT Support Specialist — Secret Clearance

BlueWater Federal Solutions, Inc.

Montgomery (AL)

Hybrid

USD 42,000 - 60,000

Full time

14 days+

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Job summary

Bluewater Federal is seeking a Functional Support Administrator to provide first-line technical and operational support for the BMx users and systems at Maxwell AFB in Alabama. You will install, configure, and maintain workstations, peripherals, and client/server devices, while troubleshooting issues and supporting onboarding and account management.

The role requires an active Secret clearance, with Security+ certifications preferred, and experience in endpoint support, Windows administration,

Qualifications

3+ years of technical support experience.
Active Secret clearance required.
Security+ certifications are preferred.
Experience with Endpoint support, Client/server troubleshooting, Windows administration, device configuration and user support.

Responsibilities

Provide first-line technical and operational support for BMx users and systems.
Install, configure, and maintain workstations, peripherals, and client/server devices.
Troubleshoot hardware, software, connectivity, and access issues.
Support user onboarding, account management, and operational readiness activities.
Coordinate escalations to technical SMEs and Help Desk personnel as required.
Maintain endpoint security and configuration compliance.
Document support activities and resolution actions.