Federal Identity Credentialing Specialist

One Federal Solution; Guaynabo (PR); On-site; USD 42,000 - 66,000; Full time

Job summary

One Federal Solution seeks Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.

Qualifications

• High School Diploma required; 4 years of related work may substitute education.
• Administrative or operational support experience in a professional setting.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform certificate rekey, PIN reset, credential updates, and other lifecycle activities.
• Maintain credential inventory and accountability using credential inventory tools.
• Secure credentials per security requirements.
• Coordinate issuance and activation appointments with employees and contractors.
• Maintain records of credential issuance, collection, and inventory.
• Support shipment of credentialing materials and Light Activation Kits as needed.

Skills

Strong organizational skills

Customer service

Communication skills

Multi-tasking

Attention to detail

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

One Federal Solution seeks Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.