Federal Identity Credentialing Specialist

One Federal Solution; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.

Qualifications

• High School Diploma with 4 years of related work experience allowed as substitution.
• Experience providing administrative or operational support in a professional setting.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform credential lifecycle activities including rekey and PIN reset.
• Maintain credential inventory and accountability using inventory tools.
• Secure credentials in accordance with security requirements.
• Coordinate credential issuance and activation appointments with employees.

Skills

Customer service

Organizational skills

Communication

Multitasking

Attention to detail

Education

High School Diploma

Tools

USAccess

Credentialing printers

Scanners

Laptops

Credentialing software

Job description

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.