Federal Identity Credentialing Specialist

One Federal Solution; Cincinnati (OH); On-site; USD 54,000 - 76,000; Full time

Job summary

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.

Qualifications

• High School Diploma required; four years of related work can substitute education.
• Experience providing administrative or operational support in a professional environment.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform certificate rekey, PIN reset, credential updates, and other lifecycle activities.
• Maintain credential inventory and accountability using credential inventory tools.
• Secure credentials in accordance with security requirements.
• Coordinate credential issuance and activation appointments with employees and contractors.
• Maintain accurate records of credential issuance, collection, and inventory activities.
• Perform Registrar, Activator, and Card Custodian responsibilities as assigned.
• Support shipment of credentialing materials and activation kits as required.
• Respond to applicant questions regarding credential status and issuance.

Skills

Microsoft Office Suite

Customer service

Organization

Communication

Education

High School Diploma

Tools

USAccess

Identity management systems

Job description

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.